Zach Wright | Page 3

My visit to the dealership was fast and painless. Took a seat in the wonderful waiting area with complimentary water and snacks. All the employees who walked by greeted you with a smile and respect. Took a seat in the wonderful waiting area with complimentary water and snacks. All the employees who walked by greeted you with a smile and respect. I always enjoy taking my car in. More

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Excellent service, they took great care of my jeep and had me back on the road in no time! had me back on the road in no time! More

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They did a great job of taking care of my radio issues at no cost to me because I had bought my jeep with an issue already. no cost to me because I had bought my jeep with an issue already. More

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I purchased my truck less than a year ago and started have start up issues and steering issues. I scheduled service to change my oil and have these issues addressed 4 weeks out because that was first av have start up issues and steering issues. I scheduled service to change my oil and have these issues addressed 4 weeks out because that was first available time slot. Dropped of my truck night before and I expected a phone call the next day, no one called in fact when I called I found that the person handling my service had left for the day. When someone called me back they said my service was complete and that they had found an exhaust leak and that it was not covered under either warranties and it would cost me approx $500 to repair I declined. When I arrived after reviewing my paperwork I found that my steering issue was never addressed. I need my truck so I said nothing and left. You pride yourself on your excellent customer service but at this time I don’t see it. Also my wife purchased a new Jeep that continually has radio issues kind of disappointing! With that she purchased all weather mats which took 8 months to arrive and when I picked them up I found that they where in fact aftermarket purchased from Amazon. We paid approximately $230 and they sell for $154 on Amazon, no one made an attempt to say anything. I had to address this issue and your parts department did make the price adjustment with some push from me. You have a nice thing going but you need to work on your customer service. Thank you, William Bonsall More

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The service department is excellent here. The mechanics always take care of your vehicle and belongings while also doing high quality work on your vehicle. Everyone is very polite and underst The mechanics always take care of your vehicle and belongings while also doing high quality work on your vehicle. Everyone is very polite and understanding. More

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Denise Saylor is out standing she is very helpful and your tech Zack is truly remarkable we purchased 6 vehicles from your dealership and I would highly recommend them and have to various people our sale your tech Zack is truly remarkable we purchased 6 vehicles from your dealership and I would highly recommend them and have to various people our salesman Jerry has always looked out from me and my family my daughter lives in Delaware she has purchased 4 Jeeps and my son lives in Doylestown and has one for my grandson I purchased for him I’ll keep dealing with David Dodge because of your service department and sales department More

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I’ve purchased several vehicles and continue to return for all my vehicle service needs. Ashley, Tyler the other service advisors are always helpful and professional, the techs - Jared, Zach - all of them for all my vehicle service needs. Ashley, Tyler the other service advisors are always helpful and professional, the techs - Jared, Zach - all of them - are knowledgable and efficient,…. I am a loyal David client and have sent friends and family there for vehicle purchasing / servicing knowing that they’ll also receive the same great care and professionalism! More

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Mechanic is very knowledgeable and very professional and takes very good care of your vehicle. takes very good care of your vehicle. More

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My cars (Rocky and Cookie Monster) absolutely love it here. They are reasonably priced and professional. here. They are reasonably priced and professional. More

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I keep coming back to your dealership because of the people! Anyone can offer a deal from time to time but not the level of customer service you receive from David Dodge! people! Anyone can offer a deal from time to time but not the level of customer service you receive from David Dodge! More

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