Zachary Chambers

They add hidden fees for features not requested to sneak added $ into purchase price above negotiated or listed price, then gaslight you when you call them on it. Adriana offers no explanation ir options f added $ into purchase price above negotiated or listed price, then gaslight you when you call them on it. Adriana offers no explanation ir options for financing to explore different rates. Dismissive, rude. Gave me an empty thumb drive that was supposed to have all my documents. Had to leave three phone messages to get them emailed to me. Got email with file, no acknowledgement of error, no apology. More

by JOANNEWOLCOTT Verified Customer Verified Customer

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Super appreciate all the help from Jack Padden & team! ! Knowledgeable and kind staff all around! ! Knowledgeable and kind staff all around! More

by HALL.BRIELLE Verified Customer Verified Customer

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Grateful for quick speedy repair to our newly purchased car. The Corwin team was great to work with. Good communication, good customer service and quick service. car. The Corwin team was great to work with. Good communication, good customer service and quick service. More

by ALEXIA_YOUNG77 Verified Customer Verified Customer

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We dealt with Ron, but he was great. Long test drive answered all our questions. I would give Ron a 5. Long test drive answered all our questions. I would give Ron a 5. More

by SNOWSHARK40 Verified Customer Verified Customer

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Damaged my truck and refused to pay for repairs. Worst experience ever. I will never return and tell everyone I know how unprofessional and rude your customer service is. Worst experience ever. I will never return and tell everyone I know how unprofessional and rude your customer service is. More

by nickestesparktrolleys Verified Customer Verified Customer

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Great experience at corwin! They helped me get in the perfect vehicle that helps me serve youth and adults with disabilities in getting out on the trails in the mountains. Reall They helped me get in the perfect vehicle that helps me serve youth and adults with disabilities in getting out on the trails in the mountains. Really appreciate everything they do! More

by MESOPOTAMIOLOGY Verified Customer Verified Customer

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Great experience at Corwin as we had a road trip emergency repair and they fit us in. We were so impressed we will be returning to buy a new car later this year! emergency repair and they fit us in. We were so impressed we will be returning to buy a new car later this year! More

by mark.coulter Verified Customer Verified Customer

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Michael Nickless was extremely helpful and helped make my out of state purchase; a pain free and pleasant experience. The finance manager John Hebert was able to get me a better rate than my own FCU. They out of state purchase; a pain free and pleasant experience. The finance manager John Hebert was able to get me a better rate than my own FCU. They were respectful and straight forward with the out the door pricing. Great experience, highly recommended. More

by JMSHOP927 Verified Customer Verified Customer

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TL;DR: Bought a used LX 570 from Toyota of Boulder. Audio system failed immediately after purchase, cost me over $2K to fix. Dealership ignored my calls and didn’t take responsibility. Car runs great n Audio system failed immediately after purchase, cost me over $2K to fix. Dealership ignored my calls and didn’t take responsibility. Car runs great now — but only thanks to the previous owner, not them. Check everything before you buy. Last October, I bought a used LX 570 from Toyota of Boulder. The price was fair, and the salesman was decent — but the finance rep could use a lesson in basic customer service. Unfortunately, the real issue started after I drove off the lot. While still in Boulder, I noticed a serious audio glitch: the sound system would skip based on how fast I was driving — fine in park, but terrible on the road. With a long 6-hour drive back to New Mexico ahead and no time to turn back (my pitbull was home alone), I pushed through the trip. I contacted Lexus of Albuquerque and had the vehicle checked just two days later. Their techs discovered the Mark Levinson amplifier was shot and that several fault codes were likely present before the sale. It cost me over $2,000 to fix, though Lexus helped by only charging me for the part. The vehicle was out of commission for two weeks while repairs were completed. I tried getting a response from the salesman and his GM — calls and messages were ignored after a brief missed call. I later found that the issue may have stemmed from a botched battery installation, something known to cause problems in these SUVs. Nine months later, the vehicle runs great — thanks to the previous owner’s care, not the dealership. I’m writing this now to warn future buyers: test everything before you sign. Don’t assume issues will be made right after the sale, because in my case, they clearly weren’t. More

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Welcome to Corwin Toyota where we like to tack on additional fees and waste your time even though we know you drove 8 hours to pickup a vehicle, I had to tell them no 3-4 times when asked if I would additional fees and waste your time even though we know you drove 8 hours to pickup a vehicle, I had to tell them no 3-4 times when asked if I would like gap or other protection packages etc… we just wanted to head back home since it’s a long drive & ended up being there for 3 hours just waiting on Rocky to “Print Paperwork” upon being showed the paperwork I mentioned the price we agreed on was not correct on there he had it at 72k financed when it was supposed to be 68,xxx that was the first red flag, then he had to tweak the numbers 3 times to get it corrected, kept asking if I wanted to add gap for $19 a month I again said no, upon arriving home I noticed yet again another Delivery/Handling fee that had no reason being on there I had made this a point that I didn’t agree to any fees and if they could waive them we would have a deal and they originally agreed. However once I showed up this was not the case. The vehicle had a decent sized dent in the front quarter panel that was not disclosed and I didn’t notice until the next day when it was sunny outside, I contacted them about these issues and can’t gotten a response. You are there number 1 priority when you have money and are gunna sign papers but after that they just tell you to kick rocks. Can’t say I’d be buying another car from them anytime soon. After seeing all the negative reviews I chose to not believe them and regret doing so. More

by ERICSKUPA Verified Customer Verified Customer

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