Zachary Macagnone | Page 13

When I walked in I wasn’t expecting to have such an easy time. I sat with Zach and within an hour we had a vehicle, and a price, and one I could afford at that. He went above and beyond, not only to get me time. I sat with Zach and within an hour we had a vehicle, and a price, and one I could afford at that. He went above and beyond, not only to get me where I needed to be, and to get me in the vehicle I really wanted, but to make me feel comfortable. I had my two young children with me and I didn’t feel like a hassle. I am thrilled with the entire staff and how much honesty and how genuine all of them were. I will never go anywhere else again. More

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Our start with Lester Glenn did not begin on the best foot. The internet department was less than accommodating and welcoming as they refused to give us any information over the phone. As serious buyers foot. The internet department was less than accommodating and welcoming as they refused to give us any information over the phone. As serious buyers in the market for a 2021 Dodge Charger Scat Pack Wide Body we drove an hour to get the information we needed. We were given the information the car we wanted was on site. To our disappointment the car was not there. Zach's over friendly, welcoming and accommodating personality completely changed our experience from frustrating at best to enjoyable. We did have to wait for the car to be delivered but Zach was there every step of the way and kept in communication with us even on his days off. On the day of delivery Zach was scheduled off. He made it a point to meet us at the dealership to personally deliver the car. I cannot say enough positive words about his superior level of customer service. If you are shopping for a new car Zach needs to be your go to guy! Thank you Zach for your patience and professionalism the car is gorgeous. Michelle and Dan More

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Zack was absolutely amazing to work with ! He made sure I felt comfortable during the whole buying process, from the moment my family and I stepped in to Lester glen to the moment we left we knew we were in felt comfortable during the whole buying process, from the moment my family and I stepped in to Lester glen to the moment we left we knew we were in good hands! Not only did he take the time to let me test drive and explain the cars features, he then asked me what I was looking for not only in the car but also in the interior and exterior as well, a question I have never been asked before , he then took me to a different lot where more models were stored so I could visually see the differences of each car. I ended up liking two different models so Zack carefully drafted up two separate plans for me to look at and also went over each financial detail for both of them !! After deciding on one Zach made sure that I was comfortable with the number and did not give up on me when I was going back and forth on the monthly payment. He was extremely patient and attentive. After making the deal Zack noticed there was one small detail on the car that I was not in love with and he even took time to bring my car to the detailing shop and fix it for me. He even filled up my tank and mind you it was about 9:00 pm. The next day I received a follow up text message from Zack asking how my first drive was in my new car. My fiancé and I live 20 minutes out side of NYC, Zack made the process extremely easy and quick ! I will not be going anywhere else for my car needs. I will be making the hour and a half drive just to see Zack at Lester Glenn, if you see Zack you will not be disappointed ! He really is a great person to work with ! More

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