Zachary Ott

He was awesome! I have had some bad experiences with dealership in the past, he definitely made me feel at ease. I definitely will be bragging about my experience. T I have had some bad experiences with dealership in the past, he definitely made me feel at ease. I definitely will be bragging about my experience. Thank you for everything today. More

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Thank you for helping my wife and I buy a bronco we wanted. After a few days of going back and forth we wee able to find one that fits us. wanted. After a few days of going back and forth we wee able to find one that fits us. More

by kevinl2 Verified Customer Verified Customer

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I had a fantastic experience at City Ford. Zach is terrific! He and his team went above and beyond to get me in a new Expedition, and their customer service is incredible. Zach communicated we Zach is terrific! He and his team went above and beyond to get me in a new Expedition, and their customer service is incredible. Zach communicated well every step of the way, had all of the paperwork ready to go when I arrived to pick up the Expedition, and he patiently spent time with me to make sure I understood all of the features of the vehicle. I will definitely be recommending City Ford and Zach to my friends and family. More

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Zachary and the rest of the team made buying a new F-150 a pleasurable experience. The follow-up from the City team after the sale really shows that they appreciate my business. a pleasurable experience. The follow-up from the City team after the sale really shows that they appreciate my business. More

by mike.karst Verified Customer Verified Customer

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Zach was amazing to work with. If you need a new or used car he is the man! If you need a new or used car he is the man! More

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Zachary and the team did everything possible to get me in the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’ the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’t take as long to get all the paperwork done. You guys are awesome!! More

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I recently had the pleasure of working with Zachary Ott at City Automall, and I must say, the experience was exceptional from start to finish. Zachary's professionalism, knowledge, and genuine commitment t at City Automall, and I must say, the experience was exceptional from start to finish. Zachary's professionalism, knowledge, and genuine commitment to customer satisfaction truly set him apart. From our initial interaction, Zachary made the car-buying process seamless and stress-free. He patiently answered all my questions, provided clear explanations, and ensured I felt confident in my decisions. His transparent approach and attention to detail made me feel valued and respected as a customer. What impressed me most was Zachary's ability to listen and understand my needs. He took the time to recommend vehicles that matched my preferences and budget, demonstrating his expertise and dedication. His friendly demeanor and positive attitude made the entire experience enjoyable. Thanks to Zachary, I drove away in a vehicle that I love and feel great about. I highly recommend Zachary Ott to anyone in the market for a new or used car. His exceptional service and commitment to excellence make him a valuable asset to the City Automall team. More

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Zachary was very friendly and knowledgeable about the Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to try to steer me away from an EV. Not sure why, maybe they make more money selling ICEVs? Either way, he was low pressure and was helpful in every step of the process. Jeff Franke was very easy to work with as well and very transparent on all the numbers we were looking at. Overall the experience was very good. These gentlemen come highly recommended. More

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Fast and excellent service. If anybody looking to buy a car look for Zach, he’ll help get you into a newer car! If anybody looking to buy a car look for Zach, he’ll help get you into a newer car! More

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Zachary was wonderful, and I’m impressed with the exceptional service! My mother and I couldn’t ask for a better salesman. exceptional service! My mother and I couldn’t ask for a better salesman. More

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