Travis Nichols
Travis Nichols at City Automall Ford

Travis Nichols

Pre-Owned Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
213 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

19 yrs, 9 mos

4.9

213 Reviews

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213 Reviews of Travis Nichols

October 20, 2026

Dealership Rating
Employee Rating

went in to look at purchasing a truck, but the ultimate selection will be a better fit! More

by j52farkas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2026

City Automall Ford responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 16, 2026

Dealership Rating
Employee Rating

Always takes great car of me and my car, very happy with the service! Highly Recommend City to anyone More

by Pacifica1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 04, 2026

Dealership Rating
Employee Rating

This was the absolute best dealership experience I have had. The people there cared and took a bad situation and made it fantastic. I will use them for every vehicle purchase from now on! I have never f More

by bradley.jeffers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Blake Byerly

Sep 07, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2026

Dealership Rating
Employee Rating

First experience was Great. 2nd experience just the same thanks to Garrett, Robbin, and Jordan. Crank seal Oil leak repair on the first and new brakes and service on the second. More

by Jasunblocher33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Garett Blank , Robbin & Jordan in Service

Sep 04, 2026

City Automall Ford responded

Thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

August 12, 2026

Dealership Rating
Employee Rating

Thank you for the quick response and the follow up sales team and financing office , good experience! More

by phc.geosystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly , McKade Kennedy

Aug 13, 2026

City Automall Ford responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2026

Dealership Rating
Employee Rating

City Ford always takes care of its customers! No hassle, no pressure- and honest work! More

by colemans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

City Automall Ford responded

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2026

Dealership Rating
Employee Rating

Great job by the entire City Automall Ford team! Very responsive to any questions I had. Car was delivered as expected, no surprises! More

by ToddSr65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, David Dau

Aug 05, 2026

City Automall Ford responded

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2026

Dealership Rating
Employee Rating

He was great to work with for my service appointment. He kept in contact with me. More

by sapp.jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger, Garett Blank

Aug 06, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2026

Dealership Rating
Employee Rating

City Ford had a hard to find Bronco we were searching for. Great sales team. And they delivered it. More

by CKMcFarland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly, Will Zeller

Aug 06, 2026

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2026

Dealership Rating
Employee Rating

Garrett is very personal and eager to please us. He felt like a friend and earned our trust. He was an active listener and found out what our problem was with our car. He replaced the part we needed More

by farthingkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garett Blank

Jul 16, 2026

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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