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Zack Beserock
186 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
17 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
Languages Spoken
English
186 Reviews
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186 Reviews of Zack Beserock
October 16, 2025
I have used this dealership since moving to Central Florida in Nov 2022. They have always been prompt and professional. This visit was to address recalls on my 2022 Yukon Denali. An appointment was mad Florida in Nov 2022. They have always been prompt and professional. This visit was to address recalls on my 2022 Yukon Denali. An appointment was made and they actually had the vehicle ready prior to the promised time. Great job guys!!! More
by MC
Verified Customer
October 11, 2025
Guys were wonderful. Took great care of us. Everyone we dealt with was great. Would buy there again Took great care of us. Everyone we dealt with was great. Would buy there again More
by Tdavis
Other Employees Tagged: Scott Hall
October 06, 2025
I thought I had a problem with the trailer towing lights. Turns out the car is way more intelligent that me! The trailer MUST be connected to the car before you gets the lights to work. Old fashion test l Turns out the car is way more intelligent that me! The trailer MUST be connected to the car before you gets the lights to work. Old fashion test lights don't work. Zack Beserock worked with me to check it out and didn't even laugh at me for being stupid!! More
by Dick
October 04, 2025
Again returned the truck on Monday with a wet headliner and passenger seat from an overnight heavy rain. Picked the truck up on Wednesday afternoon to again they found no problem. Our next step is to fil and passenger seat from an overnight heavy rain. Picked the truck up on Wednesday afternoon to again they found no problem. Our next step is to file for The Lemmon Law as I have run out of options. The truck is getting ruined by the water leak that no one can find or fix More
by Chip
September 27, 2025
Car was brought in overnight. Service was clearly communicated and completed within 2 hours. The competing dealership that is significantly closer to me couldn't guarantee service Service was clearly communicated and completed within 2 hours. The competing dealership that is significantly closer to me couldn't guarantee service for 4 days. Phillips had me in and out in 3 hours. More
by brian.jd.martin
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