Zack Imam

I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81 Verified Customer Verified Customer

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Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal with. My underwood and used car mgr. Has really been so kind to me. I will buy and service my next vehicle from this dealership and my friends also. Thanks for some kindness from the dealership. More

by stawakls92 Verified Customer Verified Customer

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Like all options I was giving great service and communication will recommend this dealership to anyone communication will recommend this dealership to anyone More

by Perry.miller43 Verified Customer Verified Customer

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Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More

by tmoney922 Verified Customer Verified Customer

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Terrible experience. Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular de Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular dealership sells their customers does not even cover their own service fees. If you buy the warranty they offer at the time of purchase, you not only have to pay the deductible in the policy, but also exorbitant additional service fees. More

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Always professional and courteous service. The advisors are well versed and knowledgeable about current and preventative needs. The advisors are well versed and knowledgeable about current and preventative needs. More

by pamela_chesser Verified Customer Verified Customer

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This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More

by stawakls92 Verified Customer Verified Customer

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Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car Tech support and service has always been superior. I will always use Serra for service needed or even a new car More

by mphspurplelady Verified Customer Verified Customer

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The cost increase on a basic oil change is not justified. i wont pay 129 i wont pay 129 More

by scoob672003 Verified Customer Verified Customer

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The initial visits were great! Was told all the “right” things! Purchased the vehicle and was going to come back to buy a second vehicle. On the way there the first vehicle started Was told all the “right” things! Purchased the vehicle and was going to come back to buy a second vehicle. On the way there the first vehicle started messing up. I went back to the dealership. They told since me I didn’t have an extended warranty there so nothing they could do, so they denied fixing the issue. This all happened less it a month of having the vehicle after I paid they $34,000. More

by robert789taylor Verified Customer Verified Customer

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