25 Reviews
Write a Review25 Reviews of Zack Imam
July 19, 2025
They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finally fixed total bill was over $4000 and they didn't offer any type of rebate and inly a very small discount for the lack of follow through. A rebate or some type of olive branch would have gone a long way to providing some piece of mind More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward, Sam Hamady
July 17, 2025
First time buying a car in 15 years, great experience. They were friendly and responsive They were friendly and responsive More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward, Sam Hamady
July 17, 2025
They were very professional and eager to assist me in my needs. Such an amazing team. needs. Such an amazing team. More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward, Sam Hamady , Gusman
July 15, 2025
My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called multiple times but never got through. I spent over 1,000$ in rentals just for the business days for nothing to be done. More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward, Sam Hamady , Matthew
July 07, 2025
This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs professional. I always bring my car here for any service needs More
Other Employees Tagged: Joe Underwood, Greg Burks, Sam Hamady
June 18, 2025
Serra has always treated me with respect and completed the work in a timely manner. the work in a timely manner. More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward, Sam Hamady
June 03, 2025
I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward
May 18, 2025
Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal with. My underwood and used car mgr. Has really been so kind to me. I will buy and service my next vehicle from this dealership and my friends also. Thanks for some kindness from the dealership. More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Annalise
May 17, 2025
Like all options I was giving great service and communication will recommend this dealership to anyone communication will recommend this dealership to anyone More
Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Mat
May 16, 2025
Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More
Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson, Mr Guzman and Mr Almayahi

