Zack Imam
Zack Imam at Serra Chevrolet

Zack Imam

Used Car Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.0
20 Reviews
4.0

20 Reviews

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20 Reviews of Zack Imam

June 18, 2025

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Employee Rating

Serra has always treated me with respect and completed the work in a timely manner. More

by djbaker340
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2025

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I was sold a car cash with the impression it was 1 issue with vehicle. Drive it home the same day and found out it was more to the vehicle that previously stated at the dealership More

by sguyjr81
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Recommend Dealer
No

May 18, 2025

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Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi More

by stawakls92
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Annalise

May 17, 2025

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Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks, Bryant Ward , Mat

May 16, 2025

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Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More

by tmoney922
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson, Mr Guzman and Mr Almayahi

May 16, 2025

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Terrible experience. Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular de More

by taylorseaman
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson

May 15, 2025

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Always professional and courteous service. The advisors are well versed and knowledgeable about current and preventative needs. More

by pamela_chesser
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson

May 11, 2025

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This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More

by stawakls92
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood , Angela Wilson

May 09, 2025

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Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car More

by mphspurplelady
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson

April 23, 2025

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Employee Rating

The cost increase on a basic oil change is not justified. i wont pay 129 More

by scoob672003
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Recommend Dealer
No

Other Employees Tagged: Joe Underwood, Greg Burks , Angela Wilson

1

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