Zak Sands | Page 8

Great quality Service. Zack was very helpful. The service technician Hank was masterful especially in is thoroughness and attention to detail. Quality of Service outstandin Zack was very helpful. The service technician Hank was masterful especially in is thoroughness and attention to detail. Quality of Service outstanding, price competitive and fair. Will bring car for all my service needs. Suggestion for improving the customer experience is to update the waiting area , replace burnt out lighting, and broke. Glass facing shop. But this is secondary to providing high quality service and repairs. Last all people I met were very customer focused. More

by gtxbk Verified Customer Verified Customer

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Very informative and professional. Service rep very polite, professional and informative. Top of the line. Service rep very polite, professional and informative. Top of the line. More

by deborah.poche Verified Customer Verified Customer

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They were able to find the intermittent problem and get it repaired. My SUV is driving great now. it repaired. My SUV is driving great now. More

by KOLACASEY Verified Customer Verified Customer

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Kept in contact and resolved promptly . Will recommend to others. Might buy another Nissan if I ever wear this one out. Will recommend to others. Might buy another Nissan if I ever wear this one out. More

by EDUBAY Verified Customer Verified Customer

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I called Customer service and scheduled Oil Change appointment. Appointment went well, Prise increase was a unwanted surprise! appointment. Appointment went well, Prise increase was a unwanted surprise! More

by SERGEY75248 Verified Customer Verified Customer

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no comment. Haven't got my car back so no idea at this time. We'll see Haven't got my car back so no idea at this time. We'll see More

by WGFINANCIAL Verified Customer Verified Customer

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The place was exceptionally clean. The employees were very kind and efficient. Everything was explained as it should be. There was no hidden fees and they treated my 2015 Nissan Sentra The employees were very kind and efficient. Everything was explained as it should be. There was no hidden fees and they treated my 2015 Nissan Sentra SR with utmost respect. Yes, I said respect. My car is my best buddy after all. More

by PANNA.MCDOW Verified Customer Verified Customer

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Had customer wait the whole morning, left dealership just about noon. Advisor not so upfront and had to ask status of vehicle. Will think twice if I want to have service again in this location. about noon. Advisor not so upfront and had to ask status of vehicle. Will think twice if I want to have service again in this location. More

by Gina Verified Customer Verified Customer

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Awesome 👌 service my service advisor was wonderful and very helpful with getting me checked in very helpful with getting me checked in More

by ICEWATER2484 Verified Customer Verified Customer

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The technicians performed the necessary repairs, but it was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to a was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to any of them. If the voicemail system isn't working, they really need to fix it soon and explain to customers that they're not able to listen to voicemails (or be more diligent about answering their phones!). I hope other customers don't find it as impossible to speak with their rep as I did. More

by BRADEN.WEINMANN Verified Customer Verified Customer

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