Ziad Shehady | Page 4

Easy process Ziad was my sales representative. He is professional, polite and respectful. No problems or issues. He made the process seamless. He delivered on ever Ziad was my sales representative. He is professional, polite and respectful. No problems or issues. He made the process seamless. He delivered on everything we discussed. I would recommend Ziad at DCH. More

by Diana T Verified Customer Verified Customer

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New Car - Great Experience Purchased a new Q7. Excellent job by Ziad and the Audi team helping with my new car purchase. I would definitely use them again in the future. Purchased a new Q7. Excellent job by Ziad and the Audi team helping with my new car purchase. I would definitely use them again in the future. More

by JCan Verified Customer Verified Customer

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Car Buying and Maintenance DCH Audi has the best service department ever. the staff is knowledgeable and helpful. Service is fast and accurate. Fair with no sales pitch. I r DCH Audi has the best service department ever. the staff is knowledgeable and helpful. Service is fast and accurate. Fair with no sales pitch. I recommend DCH dealership both sales department and service department. More

by Jundi Verified Customer Verified Customer

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made the new lease painless, quick , very happy Very nice to work with. Took care of everything, making the process painless. Would recommend this dealership and my salesman Ziad Shehady. Everyone Very nice to work with. Took care of everything, making the process painless. Would recommend this dealership and my salesman Ziad Shehady. Everyone was very helpful. More

by maryvayas Verified Customer Verified Customer

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One of my best car buying experiences ever I came into the dealership to look at a particular car in their inventory that I had seen online, and was quickly assisted in a professional, polite a I came into the dealership to look at a particular car in their inventory that I had seen online, and was quickly assisted in a professional, polite and effective manner by all the staff and especially by Mr. Ziad Shehady. All through the negotiation Mr. Shehady was very attentive and focused, taking the time and making every effort to understand all my wants and needs. This included all the details and features of the car but also the transaction topics like financing, trade-in, and registration and insurance. Different team members participated in different parts of the process and all went very smoothly. Mr. Shehady even helped keep my toddler child entertained and fed, which was a customer care level that is above and beyond what I had normally seen before. That day, I left with the car/features I wanted at a price that I felt was a good deal. After a few days and as per our agreement, I had to come back to the shop so they took care of a minor cosmetic issue I had found when I originally inspected this used car. Once again, the team made good on every promise, and the quality of service was very high. Overall, this was a great buying experience; this is a great group of people focused on making customers happy. More

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Peasant Buying Experience Worked with Ziad (Mr Z) as my wife needed an new vehicle. After some research she decided she liked the Audi Q7. Went to DCH and met with Mr Z. He Worked with Ziad (Mr Z) as my wife needed an new vehicle. After some research she decided she liked the Audi Q7. Went to DCH and met with Mr Z. He was very helpful. Went over all the leasing options and then offered some ideas as far as what might make the most sense when leasing. Once the car was ready, he spent 45 minutes to an hour with my wife and I going over the features of the Q7. Terrific vehicle and very easy to deal with Mr. Z. No pressure to buy, lease, or to add options. Told him what we were looking for and how we wanted it equipped (Premium Plus package). Very easy transaction. More

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Wonderful purchase experience I had the best car buying experience at DCH Audi with the salesperson Ziad Shehady. I explained that I was not in a rush to purchase a vehicle for my I had the best car buying experience at DCH Audi with the salesperson Ziad Shehady. I explained that I was not in a rush to purchase a vehicle for my son, yet I knew exactly the car and features that I would want. Ziad was personable, efficient and he listened to me in a very professional manner. He was able to show me several cars that met my criteria and we were able to agree on the price and options that very visit. Ziad was trustworthy and delivered exactly what he promised. In fact, when I noticed that the winter mats were missing from my A4 I returned a few days after the purchase, he gave me a new set right away. Again, I would recommend any serious car buyer to see Ziad at DCH. More

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