daniel morgan

Clean environment, courteous staff. service excellent. Staff engagement considering my order was excellent with detail explanation. service excellent. Staff engagement considering my order was excellent with detail explanation. More

Report | Print

Very professional ! work done in a very timely manner. Car wash was very good inside and outside work done in a very timely manner. Car wash was very good inside and outside More

Report | Print

Excellent customer service experience! Each individual was professional and helpful. They are an exceptional dealership to work with in purchasing a vehicle. Each individual was professional and helpful. They are an exceptional dealership to work with in purchasing a vehicle. More

Report | Print

Would not recommend Lexus of Towson. They would not honor an in-person trade in valve I received at another of their dealerships. They told me that since I have gotten my trade in valve They would not honor an in-person trade in valve I received at another of their dealerships. They told me that since I have gotten my trade in valve 3 weeks ago the trade market has changed, and my trade is now worth 4k less. Complete xx!! More

Report | Print

The dealership is very welcoming and accommodating to everyone sales people are very knowledgeable, friendly, and willing to work with you to get you into the vehicle that you’re looking for everyone sales people are very knowledgeable, friendly, and willing to work with you to get you into the vehicle that you’re looking for More

Report | Print

Daniel really went the extra mile to make sure that I was happy and was very professional and polite. He keep me abreast every step of the way. He even escorted me to my car when the work was done. He tol happy and was very professional and polite. He keep me abreast every step of the way. He even escorted me to my car when the work was done. He told me ahead of time what the cost would be.. More

Report | Print

I tried to buy a used car the used car manager. Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you c Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you can only buy a new car. What a shame. More

Report | Print

Andrew Woo is the BEST, he takes care of me every time I need service on my Lexus RX 350. He is Fair and Honest, you should definitely give him an opportunity to earn your business at Lexus of Towson Servi need service on my Lexus RX 350. He is Fair and Honest, you should definitely give him an opportunity to earn your business at Lexus of Towson Service! More

Report | Print

This was our 2nd leasing experience with Laurie VanVoorhies and she was again a great salesperson. She knows her products, was flexible and patient as we discussed various cars and leasing options. VanVoorhies and she was again a great salesperson. She knows her products, was flexible and patient as we discussed various cars and leasing options. We also met with Juan (sales manager), Dan Morgan (pre-owned sales manager who sold us our first Lexus in 2014!), and Cassidy (finance manager), all of whom were professional and gracious. This is the fourth car we’ve either leased or purchased at the dealership and we continue to be both pleased and impressed by all the staff - but thanks especially to Laurie who spent so much time with us and made the experience easy! More

Report | Print

Purchased 2019 RX 350 Site Unseen from Texas Very satisfied with my vehicle and the purchasing experience. I bought it without ever looking at it in person and had it shipped to Texas. Ben has be Very satisfied with my vehicle and the purchasing experience. I bought it without ever looking at it in person and had it shipped to Texas. Ben has been very helpful and attentive with all the details including working with the transport company I arranged. He ensured all the manuals, keys, floor mats, and temporary tags were included. He also has taken care of title work and registration of L-certification. Top notch and highly recommended. More

Report | Print