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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

April 09, 2024

Dealership Rating
Employee Rating

Jonathan Monroe, the representative that helped me, on 04/06/24 called me and said that he could not do the inspection that I requested due to my brakes being bad. He told me he was going to charge me 600 More

by Jacob Garvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Monroe

Apr 10, 2024

Group 1 Nissan Cedar Park responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

April 03, 2024

Dealership Rating
Employee Rating

Very professional understanding knowledgeable and courteous and timely with service. Best in class! Also have a nice lobby for waiting as well as shuttle service for longer appointments! More

by mike.patten
Recommend Dealer
Yes

Other Employees Tagged: Zane May Service Mgr.

Apr 09, 2024

Group 1 Nissan Cedar Park responded

We are thrilled to hear that you had a best in class experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Dealership Rating
Employee Rating

Buyers beware of this dealership, they try to play with numbers and trick you into paying more...STAY AWAY from this dealership! More

by Shaan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Estrada

Mar 29, 2024

Group 1 Nissan Cedar Park responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024

Group 1 Nissan Cedar Park responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Dustin Krieger General Manager dkrieger@cedarparknissan.com

March 23, 2024

Dealership Rating
Employee Rating

The service tech was great and I was in and out in a few hours! More

by rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Group 1 Nissan Cedar Park responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Dealership Rating
Employee Rating

About the best experience in buying or leasing a vehicle courteous concerned related to us More

by davgloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake and Jackson/ 2 different managers,finance manager

Mar 26, 2024

Group 1 Nissan Cedar Park responded

Thank you for sharing your experience with us! We're thrilled to hear that you had one of the best experiences in buying or leasing a vehicle with us. Providing courteous and attentive service to our customers is a top priority, and we're glad that our team made you feel valued and cared for throughout the process. We look forward to serving you again in the future!

March 20, 2024

Dealership Rating
Employee Rating

Scheduling service was quick and easy. The estimated time was accurate and the waiting area was comfortable. My service associate Zane May was pleasant to work with. More

by Ted.Iglehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane May

Mar 22, 2024

Group 1 Nissan Cedar Park responded

That's fantastic to hear! We're glad you found scheduling service quick and easy, and that our estimated time was accurate. We strive to provide a comfortable experience for our customers while they wait, and we're pleased that you had a positive experience with Zane.

March 19, 2024

Dealership Rating
Employee Rating

Customer service in the Service shop is excellent. They set expectations and follow through with good communication. Dylan in particular is great! More

by skellicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Green

Mar 21, 2024

Group 1 Nissan Cedar Park responded

It's fantastic to hear that you had an excellent experience and that Dylan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 14, 2024

Dealership Rating
Employee Rating

We purchased a used car at Cedar Park Nissan. Cooper Fitzner helped us and I never felt pressured by him to buy anything. We were able to negotiate a very fair price for the car and are happy wit More

by Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cooper Fitzner

Mar 16, 2024

Group 1 Nissan Cedar Park responded

That's fantastic to hear! Cooper provided you with a pleasant and pressure-free buying experience at Cedar Park Nissan. We're thrilled that you were able to negotiate a fair price and are happy with your purchase. Enjoy your new car!

March 11, 2024

Dealership Rating
Employee Rating

Denise Rodriguez was an amazing sales representative. She is very personable, and really listened to our wants carefully. She looked up vehicles that matched our requirements, and helped us with any co More

by Laurel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales representative - Denise Rodriguez

Mar 14, 2024

Group 1 Nissan Cedar Park responded

We're thrilled to hear about your great experience with Pete! It's wonderful to know that he kept you informed about the arrival of the 2024 Corvettes and was willing to assist you through the trade-in process. Our team strives to provide excellent service and support to our customers, and we're glad to hear that Pete has checked in with you to ensure everything is going well and offered assistance with features as needed.

March 08, 2024

Dealership Rating
Employee Rating

Salesman and finance guy were awesome. We actually had fun. Very knowledgeable and easy to understand More

by cmathis090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Group 1 Nissan Cedar Park responded

It's wonderful to hear that your experience with the salesman and finance guy was enjoyable and that they were very knowledgeable and easy to understand. Safe travels, and thank you for sharing your positive experience!

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