Did a really good job on car.
Appreciated the service. Look forward to next visit.
Appreciated the service. Look forward to next visit.
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by wtomcpa
Service Price Transparency
Jan 17, 2024 -
Group 1 Nissan Cedar Park responded
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Very knowledgeable staff.
Provide valuable information on the car. Well priced and do not try to oversell. Got extraordinary service.
Provide valuable information on the car. Well priced and do not try to oversell. Got extraordinary service.
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by Om
Service Price Transparency
Other Employees Tagged:
Jimmy, Dylan
Jan 03, 2024 -
Group 1 Nissan Cedar Park responded
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Liars, did not replace part I was charged for!
Also did not attach skid plate at the rear, was not bolted in. They said it wasn’t them and I provided photos. Came in for a bunch of recalls, then
Also did not attach skid plate at the rear, was not bolted in. They said it wasn’t them and I provided photos. Came in for a bunch of recalls, then had them look at my check engine light. Part they “replaced” (evap canister control valve) was not new. Communication was very poor, played phone tag. Was not responsive on his end, didn’t get a call letting me know all the recalls were done. While I was there I asked for a transmission flush, at a ridiculous price. I’m sure they didn’t flush it and still charged me $500 for it. Anyways this par for the course with any Nissan dealer I’ve been at. I guess I’ll find another Nissan dealer to get scammed at.
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by Gomba 84
Service Price Transparency
Other Employees Tagged:
Jospeh in service
Jan 04, 2024 -
Group 1 Nissan Cedar Park responded
Thank you for bringing this to my attention. I apologize for the negative service visit you had with us. I would like an opportunity to fix this and to earn your business, please contact me at fsanchezgarcia@cedarparknissan.com. I look forward to speaking with you.
Fredi, Garcia Sanchez, Service Manager
Dec 30, 2023 -
Gomba 84 responded
See above
I
It's Dylan his impeccable professionalism yet down
to earth he deservers all recognition ⭐️
to earth he deservers all recognition ⭐️
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by Escott590
Service Price Transparency
Other Employees Tagged:
Dylan
Dec 30, 2023 -
Group 1 Nissan Cedar Park responded
It's fantastic to hear that you had a great experience and that Dylan provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Right ontime schedule of the appointment.
Reasonable price. Friendly service, cleaning of the waiting room. Good refreshment ( coffee and water.
Reasonable price. Friendly service, cleaning of the waiting room. Good refreshment ( coffee and water.
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by Sonmaihieu
Service Price Transparency
Dec 30, 2023 -
Group 1 Nissan Cedar Park responded
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
James Mokry at Cedar Park Nissan helped me choose my new
car. His expertise is so appreciated. I’m so happy with my choice.
car. His expertise is so appreciated. I’m so happy with my choice.
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by Jerry
Dec 30, 2023 -
Group 1 Nissan Cedar Park responded
Congratulations on your new vehicle! We are thrilled that James provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
They are great people especially Mr Jackson took care of
me. They meet customers expectations
me. They meet customers expectations
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by edwinbaez60
Dec 27, 2023 -
Group 1 Nissan Cedar Park responded
Congratulations on your new vehicle! We are thrilled that Mr. Jackson met your sales expectations. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Service always does good work but not as happy this time.
Made an appointment and expected a wait of an hour or so. Was told a 2 hour wait that turned into 3 hours. Saw lots of other customers go out much fa
Made an appointment and expected a wait of an hour or so. Was told a 2 hour wait that turned into 3 hours. Saw lots of other customers go out much faster.
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by Rmdsnichols
Service Price Transparency
Dec 19, 2023 -
Group 1 Nissan Cedar Park responded
Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?
Fredi Sanchez Garcia, Service Manager
fsanchezgarcia@cedarparknissan.com
Got done what I needed without being pushed to do
something else by sales or the advisor
something else by sales or the advisor
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by Jpsophia11
Service Price Transparency
Other Employees Tagged:
Rebecca
Dec 19, 2023 -
Group 1 Nissan Cedar Park responded
That's excellent! It's wonderful to hear that you received the service you needed without feeling pressured into additional sales or services by the advisors. It's a sign of respectful and customer-focused service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
James was excellent.
He spent the time to make sure I got what I wanted. He did not push me into anything I did not want. Very clean vehicles and great prices. I am happy
He spent the time to make sure I got what I wanted. He did not push me into anything I did not want. Very clean vehicles and great prices. I am happy with my final choice.
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by JasonL@512
Other Employees Tagged:
James
Dec 14, 2023 -
Group 1 Nissan Cedar Park responded
That's fantastic! It's great to hear you had such a positive experience with James. Finding the right vehicle without any pressure is always a win. Enjoy your new ride! Congratulations on your new vehicle!
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