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group1auto group1auto at Group 1 Nissan Cedar Park

group1auto group1auto | Page 30

Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

October 27, 2023

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Employee Rating

The staff was fast reliable, informative and friendly- highly recommend for all of your needs ! More

by blancacannaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Group 1 Nissan Cedar Park responded

We are delighted to hear that the staff was fast, reliable, informative, and friendly and that you highly recommend our services for all your needs. Your high recommendation speaks to the quality of service you experienced. Your positive feedback is much appreciated!

October 26, 2023

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Employee Rating

Dillion in the service department was very professional and was nice to work with. He took care of things and was good about explaining all the details. More

by rbstevens76
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillion

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Nov 02, 2023

Group 1 Nissan Cedar Park responded

It's fantastic to hear that you had a great experience and that Dillion provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

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Employee Rating

The staff was professional and very helpful. They kept us informed of the process the whole way. More

by DPrather
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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Nov 01, 2023

Group 1 Nissan Cedar Park responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 18, 2023

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Employee Rating

Efficient service, nice treatment to customers, nice environment of waiting room. Only Wi-Fi system is hard to connect. More

by p.chen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Saucedo

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Oct 20, 2023

Group 1 Nissan Cedar Park responded

Thank you for your feedback! We're pleased to hear that you had an efficient service experience and were treated well. However, we apologize for any inconvenience you experienced with the Wi-Fi. We'll certainly look into improving the connectivity for our customers in the waiting room. Your satisfaction is important to us!

October 12, 2023

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Employee Rating

Excelent service, the work of the call center and the person in front desk Jimmy are 100% More

by Francisco Farrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mathwig is polite, efficient and cordial with the clients

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Oct 14, 2023

Group 1 Nissan Cedar Park responded

It's fantastic to hear that you received excellent service, and you found the work of the call center and Jimmy, the person at the front desk, to be 100%. Such high praise is a testament to our dedication to providing a top-notch experience. Thanks for expressing your satisfaction!

October 11, 2023

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Employee Rating

We liked how clean the service department and waiting area were. We were waiting on promptly. Zane was knowledgeable and courteous. More

by cwagon06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Group 1 Nissan Cedar Park responded

It's fantastic to hear that you had a great experience and that Zane provided knowledgeable and courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

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Employee Rating

We came in and spoke to Dylan. They weren’t truthful and had bad manners. The whole service experience was extremely bad and he didn’t wanna do the service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan

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Oct 10, 2023

Group 1 Nissan Cedar Park responded

Thank you for your feedback about this interaction to get your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

October 07, 2023

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Employee Rating

Very knowledgeable. Patiently explained and answered all of my questions. Very kind and pleasant interaction! Service quality so far is top notch. Happy with my experien More

by msr010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Green

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Oct 10, 2023

Group 1 Nissan Cedar Park responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

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Employee Rating

Overall a great experience and friendly staff, both in the sales dpt where I bought my car last year, and in service where I recently took my car in. More

by trentonz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane May

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Oct 05, 2023

Group 1 Nissan Cedar Park responded

It's truly wonderful to hear that you had a great experience with Cedar Park Nissan. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

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Employee Rating

Been with Cedar Park Nissan for all my Service Work and needs since I bought my Beautiful 2017 Titan SV Texas Edition August 28th, 2017. Cedar Park Nissan is the Best Dealership in Texas with a Great Staf More

by Maurice Quigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mathwig, Dillon and Freddie the Service Manager.

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Oct 05, 2023

Group 1 Nissan Cedar Park responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Jimmy, Dillon, and Freddy have succeeded in providing you with a great experience! Cedar Park Nissan appreciates your patronage and we anticipate the opportunity to assist you again in the future.

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