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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
392 Reviews
4.5

392 Reviews

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392 Reviews of group1auto group1auto

November 15, 2025

Dealership Rating
Employee Rating

Clean, attentive service writer, nice waiting area. Worth the drive from Pflugerville. I will return for service needs. More

by Sjbsjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Nov 16, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Dealership Rating
Employee Rating

Johnny was the very nice man in service that helped me. Everyone was friendly,answered my questions and made this visit very easy. More

by maggeline1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny

November 09, 2025

Dealership Rating
Employee Rating

Was first visit and was treated very well! Was pleased!! I will come back when I need to. Thank you!! More

by jmoerbe002
Recommend Dealer
Yes

Other Employees Tagged: Alex

Nov 09, 2025

Group 1 Nissan Cedar Park responded

Hi, we really appreciate your positive review! We can't wait to see you again, have a great day.

October 31, 2025

Dealership Rating
Employee Rating

I really enjoyed my experience and the time spent to find something within my budget. More

by cgreenberg03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brown

Nov 01, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Dealership Rating
Employee Rating

My 2021 Nissan Versa FOB key doens’t work. I took it to Nissan Cedar Park to re-programmed it. The front desk said it will take 1 hours but actually they did it just about 35-40 minutes. I lov More

by ray.liauw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex or Alejandro

Oct 31, 2025

Group 1 Nissan Cedar Park responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cedar Park Nissan. If you have any further questions, please don't hesitate to reach out!

October 26, 2025

Dealership Rating
Employee Rating

Excellent customer service! Very trustworthy working on my vehicle! Always a very Satisfied customer! I don't take my car anywhere but to Cedar Park Nissan! More

by TriciaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Soto my service advisor, Carlos my service technician

Oct 27, 2025

Group 1 Nissan Cedar Park responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

Dealership Rating
Employee Rating

Customer service leaves a lot to be desired. Pricing online different than price at dealership. More

by glujan2472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2025

Group 1 Nissan Cedar Park responded

Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet expectations. Clear communication and consistent pricing are extremely important to us, and it's disappointing to learn we fell short in those areas during your visit. We would appreciate the opportunity to learn more about what happened and work toward making things right. Please reach out to us directly so we can address your concerns and improve your experience. Your feedback truly helps us do better moving forward. We hope to earn back your trust in the future. Fredi Sanchez Service Director - Cedar Park Nissan 512-620-7200 | fsanchezgarcia@group1auto.com

October 22, 2025

Dealership Rating
Employee Rating

Excellent customer service. Recommend service technician Manny very respectful and responsive. Was able to take care of my needs and more. Keep me in the loop of things. My serv More

by rubyh_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Simental

Oct 23, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2025

Dealership Rating
Employee Rating

Service advisor was prompt, kept me informed and the vehicle was fixed before the original estimate of time completed. More

by Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Group 1 Nissan Cedar Park responded

Hi Jay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2025

Dealership Rating
Employee Rating

First time visiting this dealership and did not have a very good experience. Purchased a pre-owned vehicle which was not listed at the correct price online, was actually higher by several thousand dollars More

by glr2472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 21, 2025

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. We sincerely apologize that your first experience with Cedar Park Nissan did not meet your expectations. We understand how frustrating it must have been to encounter a price discrepancy and to feel a lack of communication after your purchase. Transparency and trust are core values we strive to uphold, and it's clear we fell short in your case. We also regret any confusion regarding the vehicle's condition and the CarFax report. Your concerns are valid, and we take them seriously. We would appreciate the opportunity to speak with you directly to better understand the situation and see how we can make things right. Please feel free to reach out to our management team at your earliest convenience. Thank you again for your feedback--it helps us improve and provide a better experience for all our customers. Ron Davis - New Vehicle Sales Manager Cedar Park Nissan | ronalddavis@group1auto.com

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