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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

October 26, 2025

Dealership Rating
Employee Rating

Excellent customer service! Very trustworthy working on my vehicle! Always a very Satisfied customer! I don't take my car anywhere but to Cedar Park Nissan! More

by TriciaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Soto my service advisor, Carlos my service technician

Oct 27, 2025

Group 1 Nissan Cedar Park responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

Dealership Rating
Employee Rating

Customer service leaves a lot to be desired. Pricing online different than price at dealership. More

by glujan2472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2025

Group 1 Nissan Cedar Park responded

Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet expectations. Clear communication and consistent pricing are extremely important to us, and it's disappointing to learn we fell short in those areas during your visit. We would appreciate the opportunity to learn more about what happened and work toward making things right. Please reach out to us directly so we can address your concerns and improve your experience. Your feedback truly helps us do better moving forward. We hope to earn back your trust in the future. Fredi Sanchez Service Director - Cedar Park Nissan 512-620-7200 | fsanchezgarcia@group1auto.com

October 22, 2025

Dealership Rating
Employee Rating

Excellent customer service. Recommend service technician Manny very respectful and responsive. Was able to take care of my needs and more. Keep me in the loop of things. My serv More

by rubyh_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Simental

Oct 23, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2025

Dealership Rating
Employee Rating

Service advisor was prompt, kept me informed and the vehicle was fixed before the original estimate of time completed. More

by Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Group 1 Nissan Cedar Park responded

Hi Jay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2025

Dealership Rating
Employee Rating

First time visiting this dealership and did not have a very good experience. Purchased a pre-owned vehicle which was not listed at the correct price online, was actually higher by several thousand dollars More

by glr2472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 21, 2025

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. We sincerely apologize that your first experience with Cedar Park Nissan did not meet your expectations. We understand how frustrating it must have been to encounter a price discrepancy and to feel a lack of communication after your purchase. Transparency and trust are core values we strive to uphold, and it's clear we fell short in your case. We also regret any confusion regarding the vehicle's condition and the CarFax report. Your concerns are valid, and we take them seriously. We would appreciate the opportunity to speak with you directly to better understand the situation and see how we can make things right. Please feel free to reach out to our management team at your earliest convenience. Thank you again for your feedback--it helps us improve and provide a better experience for all our customers. Ron Davis - New Vehicle Sales Manager Cedar Park Nissan | ronalddavis@group1auto.com

October 16, 2025

Dealership Rating
Employee Rating

Love Cedar ParkNissan always gets my car done time love the service. Will recommend this dealership. More

by palacios6513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny

Oct 19, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2025

Dealership Rating
Employee Rating

Thanks to Johnny and the Service Department of Cedar Park Nissan for servicing my car even though I brought the car in without a prior appointment. The car was overdue for several important services and all More

by Hal Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Group 1 Nissan Cedar Park responded

Hal Smith, we are so happy to read such a great review about Cedar Park Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2025

Dealership Rating
Employee Rating

They got my truck right in even though they looked busy, was out in an hour, just like they promised... More

by jmackd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manuel

Oct 09, 2025

Group 1 Nissan Cedar Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cedar Park Nissan! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2025

Dealership Rating
Employee Rating

Expectation exceeded as per expectation and thinking to buy nissan new car and waiting the offer More

by Manindrakhadka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Group 1 Nissan Cedar Park responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2025

Dealership Rating
Employee Rating

Excellent, thorough service provided by Dylan Green. He explained in detail what the problem was and provided recommendations and competitive pricing. I felt very confident with Dylan and Cedar Park Nis More

by suzvolante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Group 1 Nissan Cedar Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dylan here at Cedar Park Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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