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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
392 Reviews
4.5

392 Reviews

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392 Reviews of group1auto group1auto

January 02, 2026

Dealership Rating
Employee Rating

Very professional peoplebwork there. I always take my vehicles there for the work they do. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Group 1 Nissan Cedar Park responded

Hello Tony, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Dealership Rating
Employee Rating

Disappointing and frustrating experience with the service department. When we purchased a used car here, they sold us a third-party extended warranty. Later, my son brought the vehicle in for standard repair More

by Joe J.
Service Communication
Recommend Dealer
No
Dec 30, 2025

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have been for you and your son. This is not the level of communication or service we aim to provide. We would appreciate the opportunity to look into this further and clarify what happened regarding the warranty coverage and the pre-payment request. Our goal is always to be transparent and ensure our customers feel supported, especially when it comes to repairs and warranty concerns. If you’re willing, please contact our service management team directly at 512-620-7252 so we can review the details together and work toward a resolution. We value your business and would like the chance to make this right. Thank you again for bringing this to our attention. Fredi Garcia Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

December 22, 2025

Dealership Rating
Employee Rating

Excellent service and prompt response. Taken care of all the requests very attentive and focused. More

by bhaskar.usjava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

Dealership Rating
Employee Rating

Great customer service. Prompt and efficient. Clean and nice facilities. Crew dressed professional and looks great. More

by Myreasey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Group 1 Nissan Cedar Park responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2025

Dealership Rating
Employee Rating

Cedar Park Nissan service is exceptional! Dylan Green is committed to providing the best service. I love it!! More

by Kim Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Green

Dec 15, 2025

Group 1 Nissan Cedar Park responded

Hello Kim, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2025

Dealership Rating
Employee Rating

We told them in advance what vehicle we wanted to test drive. Vehicle ready when we got there. After test drive, we were able to reach a deal and drove off the lot with our new Pathfinder in less than 3 h More

by Gwkidd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 03, 2025

Dealership Rating
Employee Rating

I regret leading a car from this dealership. The service department is so slow!! I’ve waisted so many hours waiting for an oil change and tire rotation! I’m here on a Wednesday afternoon and the More

by lauracollins1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2025

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. I'm very sorry to hear about the long wait times you experienced during your service visits. Your time is valuable, and we understand how frustrating it can be when expectations aren't met especially when you were hoping for a quicker turnaround. Our goal is always to provide clear communication and efficient service, and it's clear we fell short during your visit. I appreciate you bringing this to our attention, and I will be sharing your comments with our service team so we can work toward improving our scheduling accuracy and customer experience. If you're open to it, I would really appreciate the opportunity to speak with you directly and make this right. Please feel free to reach out to me at your convenience so we can discuss how we can better support you moving forward. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com (512) 620-7252

November 30, 2025

Dealership Rating
Employee Rating

Hello, I wanted to take a moment to commend Manuel Simental for his excellent customer service. He is truly a great service advisor and made my experience very positive. Thank you. More

by Lhnideal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Group 1 Nissan Cedar Park responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cedar Park Nissan. If you have any further questions, please don't hesitate to reach out!

November 19, 2025

Dealership Rating
Employee Rating

"I recently had an absolutely fantastic experience purchasing a new 2026 Nissan Frontier truck at [Nissan Dealership in Cedar Park Texas. From the moment I walked in, I was connected with Saida, who w More

by Pamela4700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Group 1 Nissan Cedar Park responded

Hello, we're happy to hear you had such a positive experience with Saida! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2025

Dealership Rating
Employee Rating

Great customer service and service. My car was finished in the alloted time, thank you More

by molmedo284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan

Nov 19, 2025

Group 1 Nissan Cedar Park responded

Hi, we are so happy to read such a great review about Cedar Park Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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