392 Reviews
Write a Review392 Reviews of group1auto group1auto
December 30, 2025
Disappointing and frustrating experience with the service department. When we purchased a used car here, they sold us a third-party extended warranty. Later, my son brought the vehicle in for standard repair department. When we purchased a used car here, they sold us a third-party extended warranty. Later, my son brought the vehicle in for standard repairs that turned out to be fully covered under that same warranty. However, the service team had him prepay for the work upfront-before knowing the warranty fully covered the repairs-something I've never encountered for routine repairs at any reputable shop. Now, they're refusing to refund the prepayment. Requiring full prepayment for normal maintenance and repairs is highly unusual and raises red flags. I strongly advise caution—steer clear of any dealership that operates this way. We won't be returning for any future service. More
December 04, 2025
We told them in advance what vehicle we wanted to test drive. Vehicle ready when we got there. After test drive, we were able to reach a deal and drove off the lot with our new Pathfinder in less than 3 h drive. Vehicle ready when we got there. After test drive, we were able to reach a deal and drove off the lot with our new Pathfinder in less than 3 hours start to finish. Very professional and straight forward. More
December 03, 2025
I regret leading a car from this dealership. The service department is so slow!! I’ve waisted so many hours waiting for an oil change and tire rotation! I’m here on a Wednesday afternoon and the The service department is so slow!! I’ve waisted so many hours waiting for an oil change and tire rotation! I’m here on a Wednesday afternoon and they still told me it would be at least an hour and a half. I asked if I could come back at a different time so I wouldn’t have to wait that long and he told me 1.5 hours is their standard wait time. I should have stuck with Toyota. Also the last time I was here it took 3 hours. More
November 30, 2025
Hello, I wanted to take a moment to commend Manuel Simental for his excellent customer service. He is truly a great service advisor and made my experience very positive. Thank you. Simental for his excellent customer service. He is truly a great service advisor and made my experience very positive. Thank you. More
November 19, 2025
"I recently had an absolutely fantastic experience purchasing a new 2026 Nissan Frontier truck at [Nissan Dealership in Cedar Park Texas. From the moment I walked in, I was connected with Saida, who w purchasing a new 2026 Nissan Frontier truck at [Nissan Dealership in Cedar Park Texas. From the moment I walked in, I was connected with Saida, who was incredible to work with.Sadie was knowledgeable, professional, and genuinely friendly. She took the time to understand my needs and budget, patiently answering all my questions. I was thoroughly satisfied and impressed with Saida. Thank you for taking so much time with me. Pamela R More
Dealership Inventory (192 Vehicles)

