josh barley | Page 2

Joshua B was extremely helpful in assisting with the purchase of my new Lexus. I appreciate his follow-up in locating the car. The level of customer service from the time I arrived at the Towson Dealer purchase of my new Lexus. I appreciate his follow-up in locating the car. The level of customer service from the time I arrived at the Towson Dealership to finalization was excellent. Happy Customer. More

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Very professional and pleasant experience from check-in to pick-up. Very knowledgeable staff from all contact. to pick-up. Very knowledgeable staff from all contact. More

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Friendly Communication schedule Close to the house Service was good getting another car was wonderful Service was good getting another car was wonderful More

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Overall a good experience - professional hard working staff who are enjoyable to work with throughout the sales process staff who are enjoyable to work with throughout the sales process More

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I had a disappointing experience with a rude and unhelpful salesman here. He did little more than provide the keys for our test drives, which took a total of about an hour. It was busy that day, so unhelpful salesman here. He did little more than provide the keys for our test drives, which took a total of about an hour. It was busy that day, so I can understand his inattentiveness, but he was patronizing and short during our subsequent email exchanges as well. When I later informed him that I purchased a vehicle elsewhere, his response was rude, patronizing, and completely inappropriate, and unprofessional. His managers then ignored this behavior. This establishment clearly does not have respect or decency towards its customers. More

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My Lexus experience I have owned a Lexus GX470 , a 350ES and now a 350 RX . In my experience nothing drives like a LEXUS !! I spend a great deal of time in my car and nee I have owned a Lexus GX470 , a 350ES and now a 350 RX . In my experience nothing drives like a LEXUS !! I spend a great deal of time in my car and need to be comfortable and safe ! Lexus provides both of these with great style. I have always worked with Scott Johnson in service Josh Barley as my Salesman and of course the best receptionist ever Vicki !!! My experience has always been fantastic!! The only complaint I will make is that when they clean the car at when it is serviced it is not to the level I expect from Lexus !! Apart from that I could not be happier !!! More

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Always excellent I’ve gotten 4 350ES’s there! Everytime I’ve had Scott Johnson make the whole service experience so easy! What an asset to your company he is! I’m su I’ve gotten 4 350ES’s there! Everytime I’ve had Scott Johnson make the whole service experience so easy! What an asset to your company he is! I’m sure I’ll get another one there because of Scott and my great salesman, Josh Barley! More

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Excellent servjce From the sales department to the service department you may expect nothing but the best. I’ve bought new and used vehicle, as well as serviced my vehi From the sales department to the service department you may expect nothing but the best. I’ve bought new and used vehicle, as well as serviced my vehicles for the past 8 year. Would recommend Lexus of Towson to anyone and everyone More

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Horrible customer service I picked my vehicle up from being serviced. My paperwork stated the mileage out was 80,162. Upon entering my vehicle my gas light was on and t I picked my vehicle up from being serviced. My paperwork stated the mileage out was 80,162. Upon entering my vehicle my gas light was on and the odometer read 80, 185. When I questioned the service advisor about this I was told they had to do an extended road test. When asked why the mileage was not documented correctly on my paperwork..... no one could answer the question. Extremely poor service especially for a "luxury" dealership. I get treated better at the Toyota dealership when I take my beater Corolla in for service! More

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Very pleasant experience I would recommended Joshua Barley to anybody in the market for Lexus. He made it easy to buy a Lexus for me. Love the car. I would recommended Joshua Barley to anybody in the market for Lexus. He made it easy to buy a Lexus for me. Love the car. More

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