Back

AutoNation Ford Mobile

Mobile, AL

4.5
728 Reviews

901 E I-65 Service Rd. S

Mobile, AL

36606

Directions

By Type

Showing 728 reviews

May 19, 2024

Steven, absolutely my favorite service advisor. He took great care of my service needs. Everything I needed done was taken care of. He listened to me, verified info for me, suggested needs for the More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 21, 2024 -

AutoNation Ford Mobile responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2024

I purchased a Mustang. I brought it in for service. I was told I needed a $1500 rear taillight. There was nothing wrong with my taillights. Then they told me, after keepin More

by michaelmastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
Apr 30, 2024 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (251) 202-2016. We would appreciate the chance to turn your experience around.

Apr 30, 2024 -

michaelmastro responded

You already had a SECOND and THIRD chance after you tried to charge me $6000 for repairs my car DID NOT NEED. That's why I came to you about a new car - I thought that after the nightmare experiences I had already had, you would treat me better on a new car. I was wrong. You handled that badly - the car was ordered and the Sales Manager refused to give me the price of the car!

April 08, 2024

The best dealership I ever went too. My salesperson was Anthony Mosley. He was very patient with finding the best car for me……I would definitely recommend him More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
Apr 11, 2024 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 03, 2024

Was very happy with my service ! ! Everyone at dearship was very helpful & professionally. Thank you More

by aprilburnett28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
Apr 05, 2024 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 26, 2024

Great customer service, friendly, honest, fair price, excellent experience. Mattie, Grant, keep up the great work. More

by baker11911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mattie, Grant
Mar 29, 2024 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Very friendly workers, helpful and honest. My experience was very good and I would recommend them to anyone!!! More

by MOMMY@24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Brewer,M Landry
Mar 24, 2024 -

AutoNation Ford Mobile responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2024

Excellent response time courtesy professional and just a wonderful experience overall. Highly recommend Mostafa Abdelhamid More

by Chris H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mostafa Abdelhamid
Mar 22, 2024 -

AutoNation Ford Mobile responded

Hi Chris, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

March 18, 2024

I was told I would receive certain extras "for life" on my used vehicle. Imagine my surprise when one of those things - Sirius XM radio - dropped in a little over a week. Upon asking why, after several fol More

by traceytucker8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Williams
Mar 20, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 15, 2024

I want to alert everyone of the terrible service I did not receive at Auto nation ford mobile al. I had an appointment to get 2 new tires installed on my Ford truck. The Appointment was made on Tuesday t More

by eliljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
makensey
Mar 18, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 10, 2024

They gave me the run around. They sold me a car and only two days later I had it take it back to get serviced. They kept my car for almost 2 weeks just to say that they couldn’t More

by Ake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Mar 12, 2024 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

1
...