BMW Northwest
Fife, WA
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Our experience was excellent. Kevin Lambert was great to work with for both our purchase and trade in. Our technical person was very knowledgeable about the system in the car and Kevin Lambert was great to work with for both our purchase and trade in. Our technical person was very knowledgeable about the system in the car and walked us through the process of customization. More
I had a great experience with Arthur. He was very good and professional. He was the best salesman I have ever had. Arthur made the car buying experience actually pleasurable n made the pr He was very good and professional. He was the best salesman I have ever had. Arthur made the car buying experience actually pleasurable n made the process go very fast. More
Very timely. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. More
Richard Knoll Service Advisor as always is a pleasure to work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. More
They’re terrible and don’t care about their customers. They take your money and leave you hanging. Been waiting for a response from them for over 2 weeks now to handle something I’ve been waiting on for a They take your money and leave you hanging. Been waiting for a response from them for over 2 weeks now to handle something I’ve been waiting on for about 8 weeks. I was given a timeline and it’s exceeded that timeline and now they’re refusing to contact me regarding a refund I should’ve received already. Not to mention all of the issues they failed to properly handle over the course of 2 years. You could not pay me to do business here again. Just bought a new car and plan to get another and it will be BMW. Needless to say, I want my money back and I will continue to leave bad reviews until I get a call or some form of communication from someone at this lousy dealership. More
I received excellent service and Michael was professional and personable. This is our first BMW and we are impressed by the car and company culture. and personable. This is our first BMW and we are impressed by the car and company culture. More
Excellent experience working with the service department to have my BMW X5 annual service. My service coordinator was friendly, efficient and kept me informed every step of the way. Would highly recommend t to have my BMW X5 annual service. My service coordinator was friendly, efficient and kept me informed every step of the way. Would highly recommend this dealership. More