BMW of Fairfax
Fairfax, VA
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Excellent customer service. Our sales rep, Alex, was very knowledgeable and helped us every step of the way and accurately answered all of our questions. Our sales rep, Alex, was very knowledgeable and helped us every step of the way and accurately answered all of our questions. More
We experienced issues with our Leased X5 that caused us to question the reliability of the car and the dealer worked to make things and properly replace our X5 with the correct in kind vehicle. to question the reliability of the car and the dealer worked to make things and properly replace our X5 with the correct in kind vehicle. More
My experience with the BMW, Fairfax dealership has been outstanding for over 10 years, my having leased three cars, and culminating in my purchase of the most recent one. Alex Yakovlev is the most recent o outstanding for over 10 years, my having leased three cars, and culminating in my purchase of the most recent one. Alex Yakovlev is the most recent of outstanding employees with whom I have worked to fulfill my wishes. He did a great job in describing my options and helping me settle on a final decision. He knows his stuff. I drove away from the BMW lot this time fully satisfied. More
We were so impressed with the dealership. Our sales representative,Jordan was knowledgeable,patient and very helpful with us making our selection. We have not bought a new car in over 20 year Our sales representative,Jordan was knowledgeable,patient and very helpful with us making our selection. We have not bought a new car in over 20 years, so the process was a little daunting. He made it a lot more user friendly. Also offering to meet with us in a couple of weeks to answer any remaining questions allowed us to have a greater level of confidence in being able to master all aspects of our new SUV. He truly is a great asset to the dealership. If we decide to buy another vehicle,we will be coming back to see him. More
Amazing service by Nicholas Delaney, I live in NY we don’t have that type of service here, a painless transaction.A great dealership to work with. don’t have that type of service here, a painless transaction.A great dealership to work with. More