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BMW of Palm Springs
Palm Springs, CA
1,135 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,135 reviews
June 02, 2024
The service rep and the service were satisfactory. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. More
by RDIEDRICHS17
Verified CustomerEmployees Worked With
Helpful June 02, 2024
They are excellent in customer service . They are attentive to your needs and answer any concern. Bryan is great! They are attentive to your needs and answer any concern. Bryan is great! More
by LBOYER760
Employees Worked With
June 01, 2024
Great place to take your car for service ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! More
by pianoforte11
Employees Worked With
June 01, 2024
Chris Harper is exceptional. Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! More
by ricolvin
Employees Worked With
June 01, 2024
Staff was very friendly, quick to serve and very knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. More
by Christopher Arbuckle
Employees Worked With
June 01, 2024
Our service rep. : Savanna is an outstanding individual, who definitely listens to our needs and gets things done! BMW PS Team as a whole are incredible, knowledgeabl : Savanna is an outstanding individual, who definitely listens to our needs and gets things done! BMW PS Team as a whole are incredible, knowledgeable and extremely helpful & personable. More
by Patriot09
Employees Worked With
Other Employees :
Genius Dept: the name says it all.....Bobby is. just remarkable!!!
June 01, 2024
Bryan is very professional and very accommodating to customers including myself. I always have a great experience bringing my BMW’s to Bryan. Thank you Bryan for your great work ⭐️⭐️ customers including myself. I always have a great experience bringing my BMW’s to Bryan. Thank you Bryan for your great work ⭐️⭐️ More
by JOANSKLAR
Employees Worked With
June 01, 2024
Savannah and the shop foreman worked diligently to figure out the issues with our BMW and got it repaired in a timely fashion. I would definitely go back to have work done at this dealership again. out the issues with our BMW and got it repaired in a timely fashion. I would definitely go back to have work done at this dealership again. More
by staci_oswald
May 31, 2024
Sandy is great! Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impres Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impressive. I tried to buy some tires while my car was in service but the process took way too long and the price was significantly less expensive at another BMW dealership for the same Pirelli tires. Also, would have appreciated a better wash and interior vacuum service when I picked up the car. After all, they had it for a week! More
by gdelpasa
