BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a positive and seamless experience. We are greatly appreciative of Ken and the entire team. More
As always the BMW staff is very professional and helpful. They explain what they will be doing, and give a time line. Very pleasant experience. They explain what they will be doing, and give a time line. Very pleasant experience. More
Outstanding . customer service. Explained what the issues were for repairs and kept me informed. Had a comparable loaner to use while repairs were being made. customer service. Explained what the issues were for repairs and kept me informed. Had a comparable loaner to use while repairs were being made. More
My wife and I had been looking for a car for over a year and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and available to test drive. Our salesman Ken Delk was honest, polite and extremely helpful. Our experience was quick and enjoyable. Thanks for a great experience, we will be back. More
Andrew from service is great. I had a very nice experience at Ganley for last 15 years I had a very nice experience at Ganley for last 15 years More
Service requirements are communicated without asking and are completed quickly. The Sales team are good at what they do. are completed quickly. The Sales team are good at what they do. More
We have all 3 of our BMW's serviced at this dealership and have never had any issues with them. John Cordell is always excellent to work with. All of the staff we have work with has been very profession and have never had any issues with them. John Cordell is always excellent to work with. All of the staff we have work with has been very professional and courteous. My only suggestion is to have more loaner cars. They are only available if you can schedule your appointment weeks ahead. More
The staff was professional and friendly. Matt was top tier. The dealership was clean. The service was done in an efficient and timely manner. I will be back. Matt was top tier. The dealership was clean. The service was done in an efficient and timely manner. I will be back. More
Wonderful experience! and Cory was the best to work with, very courteous and professional. Highly recommend this dealership! Staci and Cory was the best to work with, very courteous and professional. Highly recommend this dealership! Staci More