Baytown Hyundai
Baytown, TX
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BAYTOWN HYUNDAI, NORTH FREEWAY HYUNDAI and HUMBLE HYUNDAI all have BBB F RATINGS Do not buy or deal with these dealerships before reading the reviews on the BBB and on-line. Be forewarned that several cu all have BBB F RATINGS Do not buy or deal with these dealerships before reading the reviews on the BBB and on-line. Be forewarned that several customers report that they are manipulated in giving the dealerships a high rating in exchange for a free service. If the reviewer does not across the board give high marks, the offer for the free service is reneged. So be wary of any high marks. The three dealerships are owned by Paul Peebles. The General Manager at Humble Hyundai is John Kay and the Fixed Ops Director at the three dealerships is Tim Shipe. Rather than honor my safety recall appointment of three weeks, I was told that I needed to return because the part was not available and that customers need to come in first to have their VIN number and odometer photographed before the recall part can be ordered. Total xx. They then give you a 21-point inspection list of REQUIRED IMMEDIATE ATTENTION items: brake flush 169.95; fuel injection cleaning service 179.95; engine coolant 159.95; transmission fluid change 331.37; and most incredibly, an alignment of 119.95 for tire damage and abnormal wear [for 4 one-month old tires with alignment done at time of purchase]. $1,040.64 worth of unnecessary repairs. I was then put on a DO NOT SERVICE list at the three dealerships closest to my home - because I became upset when I was lied to and made to waste my time and work. Mr. Shipe was quite smug when he told me that I was banned from ever getting service at the Baytown, Humble and North Freeway dealerships. He did not realize that I am informed consumer. This is a safety recall and one which these individuals are not addressing as required by federal regulations. They have no regard for customer's safety, time or money. More
I just bought my second Vehicle from this dealership and I will never go anywhere else. They make you feel like family, take great care of you & give you the best deals! I will never go anywhere else. They make you feel like family, take great care of you & give you the best deals! More
We have now purchased two cars from the dealership. This is the best experience we have ever had purchasing a vehicle Mike, the sales manager is a good guy and takes care of his customers. Tillman is t This is the best experience we have ever had purchasing a vehicle Mike, the sales manager is a good guy and takes care of his customers. Tillman is the best salesman you can find. More
The experience was awesome. Eric Lawson and Deno were very professional and helpful in getting me into my new car with such ease Would recommend this dealership and these tw Eric Lawson and Deno were very professional and helpful in getting me into my new car with such ease Would recommend this dealership and these two salesmen to my family and friends. More