Bell Road Mitsubishi

Welcoming,and I was appreciated as a customer. He Explained work to be done and futurework that should be compketrd. No pressure. . He Explained work to be done and futurework that should be compketrd. No pressure. . More

Ray was awesome. Took care of me from start to finish. Work ended cost less then I was originally quoted. Took care of me from start to finish. Work ended cost less then I was originally quoted. More

I traded in a perfectly good 2019 Mitsubishi For a 2019 Mercedes.This Mercedes broke down 1 week after purchasing it. This dealership has had the mercedes for 2 weeks With no update, nothing. I am definite Mercedes.This Mercedes broke down 1 week after purchasing it. This dealership has had the mercedes for 2 weeks With no update, nothing. I am definitely having buyers remorse.🤬 More

They tried to charge me $514 for warranty work. When I pushed back, all of a sudden it was covered! They would have let me pay them and collected the warranty money. What a scam. When I pushed back, all of a sudden it was covered! They would have let me pay them and collected the warranty money. What a scam. More

Marco was great to work with and I appreciate his quickness in responding. After purchasing the vehicle I had to call close to ten times to finally get a hold of somebody regarding the title I wasn’t quickness in responding. After purchasing the vehicle I had to call close to ten times to finally get a hold of somebody regarding the title I wasn’t given at purchase. Marco was on it and made sure it was sent out via mail More

I would never buy a car from here. I’ve had nothing but problems. The GM Blake is not a people person and does not treat customers w respect. Stay away. Told me they were done wasting I’ve had nothing but problems. The GM Blake is not a people person and does not treat customers w respect. Stay away. Told me they were done wasting money on the car I bought extended warranty w them. They put a new motor in and my car sat for a month while trying to find the parts. 65,000 miles 2015 and he also said it wasn’t his fault I bought a used car. And why I can’t trade it in. I continued to explain I bought this car w low miles because I thought it was trust worthy. I told him I did not have the money to take out another loan when I have had this car for less than a year. I have dismissed me each time I’ve gone in. He also was completely oblivious to the amount of time I have wasted bringing my car in. Then tried to shake my hand by calling me the wrong name. I refused to shake his hand and he stormed down the hallway at Mitsubishi and slammed his office door. Then minutes later came back in and I continued to express that is not how you treat customers when you’ve been the GM for seven days. Continuously telling my boyfriend and I how much money he lost on deals that day like it was our fault. He offered to pay half a transmission flush because my warranty does not cover it. Eddie the other Manager of services has dealt w me since day one and while the GM was being so rude Eddie shook his head in awe when the GM Blake was speaking. In the end, the GM offered to pay half the cost of the flush. One week later, I receive a call from the tech AJ that the GM is taking his offer back and will not be covering half. I asked why the GM or even Eddie could not convey this message to the customer and why I am receiving this news the day before I was scheduled to have the transmission flushed. I have been targeted and also the offer has been taken off the table due to this new GM personal vendetta because he did not like that I as a female stood my ground and and tired of wasting my time and also money at this dealership for a car I bought from them. The service has been terrible and I am still dealing w the same issue I brought to them a few weeks after purchasing the car. Even after a new motor, my car is still having the same problem it had when I brought it to them before a new motor. All in all, I have never ever been treated so poorly by a car dealership and especially the GM who has been there for seven days. Not a good look and no way to treat people. More

Antonio was great as well as Elmo. The entire process was made so simple for us. We loved it all. Thank you sooooo much BELL ROAD MITSUBISHI. The entire process was made so simple for us. We loved it all. Thank you sooooo much BELL ROAD MITSUBISHI. More

We bought a used car that should’ve had few things done before being sold. Unfortunately, that took making contact with the dealership VP to make it happen. But with the assistance of the salesman, we were before being sold. Unfortunately, that took making contact with the dealership VP to make it happen. But with the assistance of the salesman, we were able to get it done. They eventually did the right thing with the help of the salesman and VP More

Everyone was very kind and professional. They made my son’s first car buying experience wonderful. They made my son’s first car buying experience wonderful. More

No nonsense dealership that told me the deal up front. It was a painless process and received delivery of my vehicle in a timely fashion. Great service. Follow up and deliver exactly what they promi It was a painless process and received delivery of my vehicle in a timely fashion. Great service. Follow up and deliver exactly what they promised More