Big Star Cadillac
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Dealership has unprofessional, un honest, rude, disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to mak disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to make a sale letting you drive away with an unsafe over priced vehicle thank god i returned vehicle More
Great experience. Appreciate all of the professionalism and expertise by all members of the team. Appreciate all of the professionalism and expertise by all members of the team. More
Everyone is very friendly and helpful! Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. More
Daisy went over and beyond to get me the car that I wanted she had my car delivered the next day. She was very informative. She called back even when she wasn’t at work. Everything was explained when I wanted she had my car delivered the next day. She was very informative. She called back even when she wasn’t at work. Everything was explained when I didn’t understand something. She made sure whatever questions I had was answered she is awesome. More
Great dealership all around! Excellent customer service and extremely professional staff. I would highly recommend. Excellent customer service and extremely professional staff. I would highly recommend. More
My salesperson Lisa. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. More
Victor nice guy. . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Spe . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Speaker systems sucks…. Privacy shade was not a standard….. Some of this is my fault for now checking things out better before purchase. I don’t Have a computer, so I can’t get my documents on a usb drive. Rush, its the end of the month.. More
Jose was the best salesperson I have ever had! He was amazing, so nice, and attentive throughout the whole process! Because of him, I will be returning to Big Star Cadillac for all of my future ve He was amazing, so nice, and attentive throughout the whole process! Because of him, I will be returning to Big Star Cadillac for all of my future vehicle purchases, as well as sending all of my friends and family there! Thank you so much, Jose! More
Lisa Velasco is the absolute best! She goes above & beyond for her customers! She has been our salesperson going on 10 years (wherever she goes, we go)! She goes above & beyond for her customers! She has been our salesperson going on 10 years (wherever she goes, we go)! More
Mark made me feel welcome and helped me chose a car that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! More