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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,784 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 1,784 reviews

June 01, 2024

Great service, realizable. On time, great customer service. Excellent explanation of the problem and informative More

by BDARIAS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

I can't wait to buy another truck from these guys . Very professional & easy to deal with!!! More

by sshackleford66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 31, 2024

sold me a car with a clean title that’s been in multiple accidents, body panels not aligned, not a honest dealer. took my down payment and raised the car price! please avoid for your sake. More

by moneyinsilence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan "Tony" Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Vinas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Helpful
May 31, 2024

Excellent service,kind persons,and they help a lot they are doing hard work tu make success I’m grateful Thank you for your service! More

by ESMERALDAGARCIA0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Easy to work with Very helpful Great customer service On time with all the services More

by reyes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 30, 2024

Excelente, formidable su rapidez y profesionalismo. Encantadora en su trato. Muchas felicidades y agradecido a su dedicada labor con los clientes y en especial con mi persona More

by mavaglez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Brickell Buick & GMC responded

¡Gracias! ¡Siempre queremos recibir noticias de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

Helpful
May 30, 2024

Saludos ,buen trato y muy profesional, salí satisfecto con mi compra los recomiendo a amigos y familia gracias. More

by michelbrito650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Brickell Buick & GMC responded

¡Gracias por compartir tu experiencia positiva! Su recomendación significa mucho para nosotros y estamos muy felices de haberla ganado. Gracias nuevamente por tomarse el tiempo para informarle al mundo sobre su experiencia positiva. ¡Qué tengas un lindo día!

Helpful
May 29, 2024

Amazing service, people and timing I was very satisfied, they also made sure all my need were met More

by stevea3883
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lavastida
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May 31, 2024 -

Brickell Buick & GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 27, 2024

Sistinaaaa gracias eres súper genial y confiado llevo mis auto para el dealer gracias de verdad More

by Fernadqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Brickell Buick & GMC responded

Gracias por su amable revisión; ¡Nos complace transmitir sus comentarios al equipo de Brickell Buick & GMC! ¡Esperamos su próxima visita! ¡Cuidarse!

Helpful
May 27, 2024

Your extra fees for credit cards is totally bogus. You should accept credit cards without charging extra fee. I may stop going to your dealership because of this stupidity on your part please conside More

by stevenbracken.subway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lavastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Brickell Buick & GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Here at Brickell Buick & GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 844-1641 to discuss ways we can better serve you in the future.

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