Brookings Auto Mall
Brookings, SD
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I had the most pleasant experience here last week when I purchased my vehicle. This is my third time buying a car; this experience was the best. I have a particular need (e.g., vehicle type, time of purchas purchased my vehicle. This is my third time buying a car; this experience was the best. I have a particular need (e.g., vehicle type, time of purchasing, financing), and Crystian Sanchez was helpful enough to assist me. Also, I was in the moving process, and Crystian Sanchez was very friendly and helpful in getting the correct information at the right time. When I got into Brookings (after the 16 hours of driving), I went directly to Brookings Chevrolet to get my car and finish the paperwork. That is, my very first experience in Brookings was with Crystian Sanchez. Now, it has impacted me a lot, loving my new location, Brookings, and seeing that people around here are gentle, nice, and collegial. If you need to purchase a car, go to Crystian Sanchez at Brookings Auto Mall. More
I won’t call out the salesman but we purchased a Toyota sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is t sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is too bad because we are consistently looking for vehicles. More
I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and profession I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional. More
The dealership was prompt in getting a new battery installed. Steve in the Service Department was courteous, accommodating, and knowledgeable. installed. Steve in the Service Department was courteous, accommodating, and knowledgeable. More
They had things ready to go for us as far as financing and trade in value all we had to do was sign the paperwork it was the quickest trade in we've ever done and trade in value all we had to do was sign the paperwork it was the quickest trade in we've ever done More
I am happy with my new used car. I do wish that the person who delivered my car would have had more knowledge about my car to answer questions. I was a bit disappointed when my pap I do wish that the person who delivered my car would have had more knowledge about my car to answer questions. I was a bit disappointed when my paperwork did not have my correct address or my name spelled correctly... felt a bit impersonal. The car also could have been delivered cleaner. There were cubies that needed vacumming out and some kind of liquid had sprayed all over the drivers ceiling, sun visor, inside light panel, and dash. I did not receive a drivers manual with the car. It would have been nice to have received it with a full tank of gas after paying $400 to have it delivered. More