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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
795 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 795 reviews

May 30, 2024

Great dealership for sales and service. Very professional and treat your car like it’s there own. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

No pressure knowledgeable salesperson who understood my search desires and helped me find an excellent vehicle! More

by Brandon M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Criswell Nissan responded

We're happy to see we could really help you out! Thanks for sharing these kind comments and high star rating.

Helpful
May 24, 2024

The Criswell team was great from when I arrived until I left. Came in for oil change and tire rotation. The team did and have a great thorough review of needed work. Best thing. Walk-in with no appointment More

by DARREN P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Clinton (tech) and Brandon Michael (Service. Advisor)
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May 28, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We're happy to see we met your expectations and look forward to seeing you again when your vehicle is due for its next routine service visit.

Helpful
May 23, 2024

Sean and Krystie are amazing! Love them and they’re very kind and friendly. Thanks guys you really proved that good customer service goes a long way. We love our new car me and my More

by stephenmclean284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! Our team is here to help and looks forward to the next opportunity to work with you.

Helpful
May 22, 2024

sure! sure! sure! sure! sure! sure sure! sure! sure! sure! sure! sure! sure! sure! sure! sure sure! sure! sure! sure! More

by acarzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : awesome!
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May 28, 2024 -

Criswell Nissan responded

Thanks so much for sharing this 5-star rating! We hope to be of service to you in the future.

Helpful
May 21, 2024

Quick, reliable, and comprehensive! Took care of all issues and kept me in the loop. More

by LISSAA118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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May 21, 2024 -

Criswell Nissan responded

We're thrilled to hear you had an all around outstanding service experience at Criswell! Thanks for allowing us to provide the maintenance your vehicle needs to stay in top performing condition. We look forward to the next opportunity to work with you!

Helpful
May 20, 2024

We experienced great customer service at Criswell Nissan. Everyone was professional, friendly, and made constant effort to accommodate to our needs. More

by jackiekim19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Criswell Nissan responded

100% customer satisfaction is our goal, and it's rewarding to know you were pleased with your experience. Thanks again for choosing Criswell. We value your business and hope to be of service to you in the future.

Helpful
May 16, 2024

This dealership was very professional. Gales customer service was excellent as well and I would continue doing business with the dealership in the future. More

by elainemuldrow15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Gail
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May 20, 2024 -

Criswell Nissan responded

Our friendly and professional team is always happy to help, and it's great to see you were pleased with the service you received during your recent visit to Criswell. Don't hesitate to reach out if we can assist in any other way.

Helpful
May 15, 2024

there is nothing to say. it was ok. was using the services for last few years. . More

by madichetti.srinivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gayle
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May 20, 2024 -

Criswell Nissan responded

We appreciate your feedback and hope to be of service to you in the future.

Helpful
May 15, 2024

We are a Criswell Nissan family. I recently brought in my car for its 5,000 mile service, and as always, Criswell Nissan exceeded my expectations. Braden from the service departmen More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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May 20, 2024 -

Criswell Nissan responded

We're happy to see you can depend on our team to provide an excellent service experience each time you visit Criswell. We value your continued patronage and look forward to seeing you soon!

Helpful
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