Crown Acura Richmond
Richmond, VA
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I appreciate the timeliness in scheduling visits. I feel like the prices are inflated. It would be nice to have upfront transparency when it comes to prices. The car wash is mediocre. Staff are prof I feel like the prices are inflated. It would be nice to have upfront transparency when it comes to prices. The car wash is mediocre. Staff are professional and courteous. More
Friendly, and polite. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. More
The staff at Crown Acura is not only courteous but also competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. More
While I initially visited Crown Acura simply to gather information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David Burks (Sales). David was extremely attentive, knowledgeable, customer focused….. both during the sales process and his daily “checkin” for days afterwards. If you’re in the market for a new car, I’d highly recommend you give this dealership a try! More
Crown Acura took me on time and did an outstanding job! Matt Perry, the GM, got personally involved and made it a pleasure to do business with their dealership. I had warranty service as well as routine ma Matt Perry, the GM, got personally involved and made it a pleasure to do business with their dealership. I had warranty service as well as routine maintenance performed. They did everything the same day and did a great job! More
As always, great service w/reasonable rates. Mike is an excellent service consultant. This is our 6th year having all of our Acura service provided by Crown Acura. Mike is an excellent service consultant. This is our 6th year having all of our Acura service provided by Crown Acura. More
The “schedulers” need to be told that they can schedule state inspections and that it is not on a first come first serve basis!! But the service department is fabulous!! Mike and Willy are wonderful and state inspections and that it is not on a first come first serve basis!! But the service department is fabulous!! Mike and Willy are wonderful and exceptionally helpful! More
They truly care about their customers. If you are going to purchase a new car this is the dealership to visit! If you are going to purchase a new car this is the dealership to visit! More