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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
671 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 671 reviews

May 23, 2024

Great service maharlika very polite Carlos is the best always happy to comeback My car look very clean More

by George hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maharlika, Carlos Bucio
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May 23, 2024 -

Dolan Lexus responded

George, we're delighted to hear you had a great experience with Maharlika and Carlos at Dolan Lexus! Thanks for your kind words and we look forward to seeing you again.

Helpful
April 26, 2024

Dolan Autogroup is an excellent company in Reno. Owned a Dolan Toyota and recently purchased. New Lexus from Dolan Lexus. All processing went smoothly. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris S., Zack, Jake, Dre
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Apr 26, 2024 -

Dolan Lexus responded

Rick, we're glad to know your experience with Dolan Lexus was smooth and satisfactory. Enjoy the new ride!

Helpful
April 24, 2024

Its such a pleasure to deal with service advisers who know their stuff and don't waster your time. More

by randysalzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
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Apr 24, 2024 -

Dolan Lexus responded

The pleasure is all ours, Randy! Thank you for working with us at Dolan Lexus!

Helpful
April 19, 2024

I’m very happy with Julie who always has time to help me! She’s the best! More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie , Mike Mckeen
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Apr 21, 2024 -

Dolan Lexus responded

Joan, we are glad to hear that Julie has provided excellent service. Thanks for choosing Dolan Lexus for your automotive needs!

Helpful
March 30, 2024

I received again as usual, excellent service through my Service Adviser Kieran Tavey. Service was on time and received good communication. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiran Tavey
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Apr 01, 2024 -

Dolan Lexus responded

Ken, it's great to know that Kieran and our team at Dolan Lexus provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future!

Helpful
February 13, 2024

Service was great. All my questions were answered by William. Car wash was really good. My car was really dirty when I brought it in. More

by ceceliaalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Feb 14, 2024 -

Dolan Lexus responded

Cecelia, we're glad to know you had a great experience with our service team and that William was able to answer all your questions. Thanks for choosing Dolan Lexus!

Helpful
January 15, 2024

Good customer service. honest to their customer.convenient for the loaner car.accommodating to the needs of their customer. More

by Perlie_lito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran Kevey
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Jan 15, 2024 -

Dolan Lexus responded

We're glad to know you had a positive experience with our team at Dolan Lexus! We always aim for excellent customer service and convenience, so it's great to see we hit the mark. Thanks for your review!

Helpful
January 14, 2024

Kieran Tavey has made sure my car has had the best service necessary for all visits More

by Customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey, Kay Andrade
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Jan 15, 2024 -

Dolan Lexus responded

We are so glad that Kieran delivered a top-notch service experience! Thank you for choosing Dolan Lexus and for sharing your positive feedback. Safe travels down the road!

Helpful
January 11, 2024

Excellent communication and service by advisor and timely repair work. One of the reasons I keep returning for maintenance More

by Shadowfox4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 11, 2024 -

Dolan Lexus responded

We're glad to know that our communication and service at Dolan Lexus have been excellent for you! Thanks for continuing to choose us for your maintenance needs. Safe travels until we see you next time!

Helpful
January 03, 2024

Julie was very helpful and very quick to take my car for scheduled maintenance. Since I don't live close to the dealership I asked for a shuttle ride to the nearest bookstore. The driver was very nice and More

by diane.nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
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Jan 04, 2024 -

Dolan Lexus responded

Diane, we're glad to know Julie and our team at Dolan Lexus were able to provide a quick and convenient service experience for you. We appreciate your kind words!

Helpful
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