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Five Star Ford

North Richland Hills, TX

4.9
8,345 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,345 reviews

June 01, 2024

The customer service was unmatched at this dealership! From the sales department to the finance department, I felt so comfortable and taken care of! These guys are truly the best. More

by Malpass.calvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I cannot say enough good things about five star. I live two hours away and William May took care of everything. The deal was a little complicated but that was no problem. Everything was taken care o More

by jwm111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hamaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

First time buying a new car and Alfred helped me throughout the whole process. He was very helpful and extremely professional. More

by Isaac4240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great service with Caleb in Service. Caleb's #1 priority was to make sure all issues were addressed. I've been a customer here 20 years and this is why. More

by jedeangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

We had a wonderful experience purchasing our Ford F-150 King Ranch from 5 Star Ford! Lewis Bass was our top notch salesman that did an excellent job communicating with us from start to finish. Who knew More

by Jill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

This is our second experience buying a car at Five Star Ford, this dealership is so wonderful to work with. We purchased a Ford Explorer. More

by Fort Worth-Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

This is my third purchase at this dealership working with William May. I like working with William because there isn't a lot of back and forth games with the sales manager as there are with many dealerships More

by David V.
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tut Edwards
May 26, 2024

My wife and I recently purchased a Ford Maverick, and we couldn't be happier with our experience. Alfred El-Darazi was incredibly helpful throughout the entire process. He made sure we got the best deal pos More

by Datguyjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

William May was great to work with. I had visited several other dealerships and actually test driven several cars. I even gave my contact information but NONE of them ever followed More

by abeazer45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

William May was very professional and knowledgeable. A pleasure to work with. He thoroughly explained all options and I felt helped me to chose the perfect vehicle for my needs. More

by Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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