Gettel Toyota of Charlotte County

I took my car in for butler service and 5000 mile service. I was told that I needed to allow 6 hours to complete the work. I checked in with John and gave him my keys. He was great and all was w service. I was told that I needed to allow 6 hours to complete the work. I checked in with John and gave him my keys. He was great and all was well. I then received an automated text for the status of the work. The automated system did not alert me that the work was finished. I waited for 4 hours only to check my phone and see that I received a voice message from John that the work was done. I was displeased with the automated service that failed and the fact that I used up half a day of my time that was not necessary. I would say you should eliminate the automated text messaging. More

I have purchased three vehicles from Toyota since 2008 2020 and a 2020. I have had the best experience people do the maintenance on all my vehicles and would never change anything. 2020 and a 2020. I have had the best experience people do the maintenance on all my vehicles and would never change anything. More

Dealership and Sales Person was a pleasure to work with kept it simple and purchase was easy and accurate. kept it simple and purchase was easy and accurate. More

It’s a great dealership from top to bottom . . Finance and service departments are informed and professional .. . Finance and service departments are informed and professional .. More

Initially, my experience was very poor. I had scheduled an appointment to see a car, and they did not call to tell me it had sold. My appointment was at 3 p.m., and it sold first thing. The I had scheduled an appointment to see a car, and they did not call to tell me it had sold. My appointment was at 3 p.m., and it sold first thing. There was plenty of time to inform me, so I did not take off work. The second time I called about a car, they said it was available, but when I got there 40 minutes later, the car had sold BEFORE I was told it was available. Also, if you don't want the trade-in, just say you don't instead of offering $150 for a car.....while it's not worth a lot $150 is a slap in the face. Just say you don't want it instead...then no issue. However, Sage changed my view of the dealership somewhat. He found me the same vehicle I wanted and made the purchase on that second trip. He was fantastic to work with, and IF I ever go back, I would ask for him specifically. The jury is still out on my thoughts on the dealership as a whole. I guess I will find out when maintenance rolls around. More

I m always very satisfied with the excellent and professional service provided to my vehicles. professional service provided to my vehicles. More

Was pleased with the service and the recommendations that they provided. It provided a baseline for ow my vehicle is running. they provided. It provided a baseline for ow my vehicle is running. More

Always have good service at this dealership. Staff are always very friendly. This is the 3rd car I've dealt with Cheryl King on. She is always great and goes the extra mile to help. Staff are always very friendly. This is the 3rd car I've dealt with Cheryl King on. She is always great and goes the extra mile to help. More

My not much to say they are a really great people to work with and every thing is so clean with and every thing is so clean More

Michael took great care of me and help to facilitate the prompt service on my 2022 Tundra. prompt service on my 2022 Tundra. More