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Gwinnett Place Nissan

Duluth, GA

Overview
Reviews
Vehicles
4.9
875 Reviews
Call Dealership (678) 515-9330
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2555 Pleasant Hill Rd

Duluth, GA

30096

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Showing 875 reviews

June 01, 2024

Gwinnett Place Nissan is phenomenal from Navi Khan to the service technician that made repair. More

by Tiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navi Khan
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Helpful
May 30, 2024

Good and efficient service. Good inside location environment, professional and kind personal. I recommend them. Thank you..Nissan More

by Marie Villa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
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May 28, 2024

I dealt with William and Michael and to say they went above and beyond us putting it lightly. That was probably the best experience I've ever had at any dealership. Thank you all! More

by joebleimeyer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Michael
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May 31, 2024 -

Gwinnett Place Nissan responded

Thank you for the fantastic review! We're thrilled to hear that William and Michael provided you with the best dealership experience you've ever had. That's a true testament to their dedication to customer service!

Helpful
May 28, 2024

Great experience during my first visit. Everyone was very welcoming and my advisor Nick was very helpful with my questions. I'll definitely return for all of my service needs. More

by chotal.pinkney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 29, 2024 -

Gwinnett Place Nissan responded

We're thrilled to hear about your fantastic first experience at Gwinnett Place Nissan! A warm welcome and a helpful service advisor are exactly what we strive for. We're delighted you'll be returning for all your future service needs. Please don't hesitate to ask for Nick again, or if he's unavailable, any of our service advisors are happy to assist you. We look forward to seeing you again soon!

Helpful
May 25, 2024

Ever time I come they are very nice and always answer my questions and help out as much as possible. More

by Olivia canada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jp, nick
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May 29, 2024 -

Gwinnett Place Nissan responded

Thank you so much for the fantastic review! We appreciate you taking the time to share your positive experience at Gwinnett Place Nissan. Please don't hesitate to visit us again anytime! Whether you have a question, need service, or are in the market for a new Nissan, we're here to help. Thanks again for choosing Gwinnett Place Nissan! Sincerely, The Gwinnett Place Nissan Team

Helpful
May 24, 2024

All very professional starting with Mr. Mike in Customer Services and the very professional technicians. I recommend them 100%. More

by Alexa274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 29, 2024 -

Gwinnett Place Nissan responded

Thank you for the fantastic review! We appreciate you taking the time to recognize our team at Gwinnett Place Nissan. We're proud to have professional staff like Mr. Mike and our technicians providing exceptional service.

Helpful
May 23, 2024

My experience at Gwinnett Nissan today was wonderful. Staff was respectful, polite, and kind. It did take long for my car to be service. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
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May 29, 2024 -

Gwinnett Place Nissan responded

Thank you for taking the time to leave a review about your recent service experience at Gwinnett Place Nissan. We appreciate you acknowledging the respectful, polite, and kind demeanor of our staff. We strive to create a welcoming environment for all our customers!

Helpful
May 10, 2024

Great customer service from sales department to service department. My experience was great on both sides. More

by melanie.jackson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 16, 2024 -

Gwinnett Place Nissan responded

Thank you for sharing your experience at Gwinnett Place Nissan! We strive to provide excellent customer service throughout the entire car buying journey, so we're thrilled to hear both our sales and service departments exceeded your expectations.

Helpful
May 09, 2024

Very nice, honest and professional I really appreciate the service that you've provided for me thank you very much for everything More

by 2Ville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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May 14, 2024 -

Gwinnett Place Nissan responded

We're thrilled to hear about your experience at Gwinnett Place Nissan! Thank you for recognizing our commitment to honesty and professionalism. Our team takes pride in providing exceptional service, and we appreciate your kind words.

Helpful
May 08, 2024

I would not recommend this dealership unless they decide to get rid of some bad apples. I had a conversation with Mr. Navi Khan who was less than professional stating facts that he has been there for 5 year More

by knbclerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Navi Khan
Report | Print
May 23, 2024 -

Gwinnett Place Nissan responded

Dear Valued Customer, Thank you for taking the time to leave a review about your recent experience at Gwinnett Place Nissan. We sincerely apologize that your interaction with Mr. Navi Khan fell short of our professional standards and that the service you received did not meet your expectations. At Gwinnett Place Nissan, we take customer service very seriously. To ensure a thorough investigation and discuss your experience in more detail, we recommend contacting our Customer Service Manager, Chris Tomlinson, directly. He can be reached by phone at 470-607-0936. We value your business and want to regain your trust. Please don't hesitate to reach out to Chris Tomlinson directly at the phone number provided. Sincerely, The Gwinnett Place Nissan Team

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