Jaguar Sarasota

Brought in my car for USB not connecting to my IPHONe and GPS system thru I-Phone. USB was defective and had to be replaced to the tune of $4,500.00 Vehicle was in dealership a week . I came to pick up v GPS system thru I-Phone. USB was defective and had to be replaced to the tune of $4,500.00 Vehicle was in dealership a week . I came to pick up vehicle and they didn’t update my MAPS. I had to drive back (four times) within 15 minutes. Every time I drove off something went wrong with the system. No one knows what they are doing! I’ve been leaving messages and voice mails for Mike with no response nice person, horrible communicator. I will be calling Monday morning I want to talk with a person of authority. I don’t know if the service department is owned or managed by the dealership but it’s a very POOR reflection on the company. I feel as if I’m dealing with a sleazy, used , car dealership Sincerely Grace Dawson More

Even after 3 weeks after the sale I had questions and with out hesitation they helped me. with out hesitation they helped me. More

The dealership has gotten definitely been better since they have new management! Everything was addressed on my vehicle and fixed beyond my expectation. Very happy with my service advisor Mike Stevenso they have new management! Everything was addressed on my vehicle and fixed beyond my expectation. Very happy with my service advisor Mike Stevenson More

I had a Great experience. Everyone was helpful. I will continue to use your service. Thank you. Everyone was helpful. I will continue to use your service. Thank you. More

This dealership and the employees are top notch. The treatment and the service is beyond professional and kind , it's natural and genuinely Great to do business with these guys ! Tega was exceptio The treatment and the service is beyond professional and kind , it's natural and genuinely Great to do business with these guys ! Tega was exceptional as well as everybody I talked with. More

Communication was poor. Had to go to another dept to get better service and items addressed. I still have outstanding follow ups. Was not given an ETA on costs or timing Had to go to another dept to get better service and items addressed. I still have outstanding follow ups. Was not given an ETA on costs or timing up front or hardly throughout the process. Frustrating to work with. More

Waiting area are comfortable. Nice chairs, Staff was courteous and helpful. Used coffee machine. Thank you Nice chairs, Staff was courteous and helpful. Used coffee machine. Thank you More

Hands down the best experience I’ve ever had purchasing a new vehicle! Everyone was wonderful! new vehicle! Everyone was wonderful! More

I was not told until I paid and signed the paperwork that there was only 1 set of keys. Approximately $ 350.00 for a replacement set. The headlights are inadequate , for night driving. there was only 1 set of keys. Approximately $ 350.00 for a replacement set. The headlights are inadequate , for night driving. More

Great service experience yesterday. Had some issues that were taken care of in a way that was above and beyond. Devon was great and the gentlemen who worked with him, took care of our F Had some issues that were taken care of in a way that was above and beyond. Devon was great and the gentlemen who worked with him, took care of our F-Pace SVR in a timely manner. Drove out better than when it went in. Thanks again Jaguar Sarasota. More