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Jim Falk Motors of Maui

Kahului, HI

Overview
Employees
Reviews
Vehicles
4.2
842 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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260 Hana Hwy

Kahului, HI

96732

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Showing 842 reviews

June 02, 2024

Always courteous. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. More

by j.kenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Awesome I'm so happy with my new Frontier! ! Vee did a great job on finding us a great deal!! He deserves a raise! Mahalo!! More

by SJK121071
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vee Cabreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

by Howard
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
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June 01, 2024

I left and will never return. Every time I have been there I have had a horrible experience. More

by STEVEN88
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Ryan Westberg
1.0
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June 01, 2024

Rick n service Dept is key to good ratings here. Service personnel are also dedicated More

by hulax727
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
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May 31, 2024

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. More

by RON@PUKALANIGOLF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Awesome experience with Rick and service workers. Highly recommend coming here for your service needs! More

by andrewlong9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

Rick is always awesome! I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Rick, for your positive review! We appreciate your loyalty and trust in Jim Falk Motors Of Maui. We are delighted to hear about your great experiences with our GMC service and dealership. We look forward to helping you with all your automotive needs in the future. Sincerely, The Jim Falk Motors Of Maui Team

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May 29, 2024

Ryan is top notch. He has always taken good care of us and does everything in his power to make sure we are happy. More

by SBONDY_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Ryan, for your kind words and for acknowledging the excellent service you received at Jim Falk Motors Of Maui. We're thrilled to hear that you had a great experience and felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

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May 28, 2024

Very friendly, worked hard to get my neice a deal. Car delivered clean and gassed, Loads to inventory used and new to choose from. More

by alanepodoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your positive experience with us! We are thrilled to hear that we could help your niece find a great deal on her car. It was a pleasure working with you, and we're glad the car was delivered clean and fueled up. We have a wide selection of both new and used vehicles, so we're happy to hear you had a lot to choose from. We appreciate your feedback and look forward to assisting you and your family again in the future at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

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