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Johnson Lexus Of Raleigh

Raleigh, NC

4.9
2,128 Reviews

5839 Capital Blvd.

Raleigh, NC

27616

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Showing 2,128 reviews

June 01, 2024

Everyone was helpful (the ladies at the desk when entering the showroom, my sales person Brandon Edmundson, the finance team and Eric-tech review). No high pressure More

by Dkcurrie65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff - finance Eric - tech review , Greg Fuller, Jackson Szyperski, Brandon Edmundson
May 27, 2024

I especially appreciate the service center. Everyone is prompt and efficient and very professional. Best communication regarding drop off, time it will take and technical details that are unde More

by pwexler7
Recommend Dealer
Yes
Employees Worked With
Taylor Jones ⭐️⭐️⭐️⭐️⭐️⭐️
May 28, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for the 5-star review! We're glad to hear our service center team at Johnson Lexus of Raleigh provided prompt, efficient, and professional care. We appreciate your feedback on our communication efforts as well!

May 21, 2024

Eb Udofia great person who helped me from the start to end and fulfill all the requests I had from color choice, monitoring inventory, constant updates, availability and help negotiating pricing and signi More

by mp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
May 21, 2024 -

Johnson Lexus Of Raleigh responded

We're glad to know that Eb was able to assist you throughout your car journey at Johnson Lexus of Raleigh. It's great hearing about our team going above and beyond for customers like yourself! Enjoy your new ride!

May 21, 2024

Consistent and good service. The waiting area is well stocked. They also have quiet, reading room. More

by susand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier , Bill Ingram II
May 22, 2024 -

Johnson Lexus Of Raleigh responded

Thank you for your confidence in Johnson Lexus of Raleigh, and for your business. We are grateful to have you as a customer!

May 19, 2024

Eb is great! He made every effort to make buying a car quick and easy More

by christigimber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eb Udofia
May 20, 2024 -

Johnson Lexus Of Raleigh responded

We're thrilled to hear that Eb made your purchase experience a smooth success! Thank you for choosing Johnson Lexus of Raleigh!

May 17, 2024

Beautiful facility, everyone is very friendly and welcoming. Felt not pressure while looking at inventory great experience. More

by Larissablick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
May 17, 2024 -

Johnson Lexus Of Raleigh responded

We're glad to know you enjoyed your visit and felt welcomed at our Johnson Lexus of Raleigh facility. We aim for a pressure-free environment while browsing, so it's great that was your experience!

May 15, 2024

I worked with Zack and he was amazing. He found the car that I asked for and I loved it, but I backed out of that car. But he was still able to assist me and help me find a better one that More

by Laquandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Gray
May 15, 2024 -

Johnson Lexus Of Raleigh responded

We're so glad to know that Zack was able to assist you in finding the perfect car at Johnson Lexus of Raleigh. It's important for us that our customers feel comfortable and happy with their purchase. Enjoy your new ride!

May 10, 2024

Everyone at Johnson Lexus did a very good job and I was satisfied with the results More

by Sid
Recommend Dealer
Yes
Employees Worked With
Bill Ingram II
May 10, 2024 -

Johnson Lexus Of Raleigh responded

Sid, thanks so much for the 5-star review of Johnson Lexus of Raleigh!

May 08, 2024

Johnson Lexus helped me with the long distance out of state acquisition of a 2024 LC500. Because it was an out of state purchase, it was more complicated and the team and especially Marcus stepped up to More

by Jstickevers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Baldwin
May 09, 2024 -

Johnson Lexus Of Raleigh responded

We're so glad to know that our team, especially Marcus, was able to assist you with your out-of-state purchase of the 2024 LC 500. At Johnson Lexus of Raleigh, we strive for clear communication and a smooth process no matter where our customers are located. Thanks for recommending us!

May 05, 2024

No record of my appointment, chaos. Best employee Brad Peterson. Only reason I remain I remain a Lexus owner is Mr. Peterson. More

by tomabetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Howell
May 06, 2024 -

Johnson Lexus Of Raleigh responded

We are sorry to learn about the confusion regarding your appointment, but are glad you have had a great experience with our team member, Brad. We value his dedication and are pleased he could make a positive impact on your experience. If there's anything else you'd like to discuss or any other way we can help, please contact Anna Haddock at ahaddock@johnsonautomotive.com.

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