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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,019 Reviews
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,019 reviews

June 02, 2024

Great customer service and extremely knowledgeable and helpful! Definitely would recommend to people. I’ll be back. More

by william cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very professional and highly competent servicentioee all around. Appreciated the attention of the service advisor Mark. More

by twmpitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Advisor
June 01, 2024

I’ve been there about 4 times and each time the Service Department has been pleasant, respectful, professional, and helpful. I appreciated very much the Uber ride home. More

by CRLINK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 31, 2024

We are very happy with the purchase process. Everyone was friendly and very helpful during the process. More

by cwfording
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
May 31, 2024

Everyone very helpful and pleasant,have a long term relationship with many of the employees More

by blackcatII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula and mark in service
May 31, 2024

I had an appointment to have a 20k-mile service done on my Explorer (the works $79.95 special). They did this but then they also did some additional work without asking me (cabin air filter replacement) More

by Matias Sirena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
May 31, 2024

My wife and I are very pleased with the service Kenny Ross Ford South provides. Whenever I have called in to have my Ford F150 serviced, I bring it in the following day and the turnaround is minimal. I More

by PGHMIKE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great walkin service! My vehicle’s driver side mirror was damaged. The parts department had the replacement part in inventory and replaced immediately. Great service!!! De More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin…Auto collision-parts
May 30, 2024

They always do a great job for me. Great service advisor.Everything was explained in detail. More

by khartman448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
May 30, 2024

Excellent services and limited wait time. Would recommend to any Ford owner for their service department. More

by HEYDREWP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla 5 sars
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