Kia of Lansing
Lansing, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Never received call about parts that were ordered to fix a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. More
Nice people but hard to get them to answer the phone to set up an apt. set up an apt. More
Helpful service tech and sales person. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. More
I had a horrible experience today for a scheduled service appointment. Arrived at 2:20:pm for 2:30 appointment. Told it would be 2 hours as they were running behind. Left dealership at 4:50 pm. This is r appointment. Arrived at 2:20:pm for 2:30 appointment. Told it would be 2 hours as they were running behind. Left dealership at 4:50 pm. This is ridiculous. Service manager told me they were over scheduled but no one called to tell me. They seriously need additional staff and protocols to mitigate such situations. More
Friendly. No pushy sales. Easy to work with. I am a repeat customer and will be again. No pushy sales. Easy to work with. I am a repeat customer and will be again. More
Efficient and timely in their actions and responses to our questions. Easy to deal with our questions. Easy to deal with More