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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
344 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 344 reviews

June 01, 2024

Beautiful. Like a shrine to their product. Well trained staff. However, instead of explaining each warranteed item, it seems like the service is more a search f More

by patebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Anaya
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Helpful
June 01, 2024

I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Helpful
May 31, 2024

The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! More

by Jortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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Jun 02, 2024 -

Lexus of Santa Fe responded

Hello Jortega, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 29, 2024

Thank you for taking such good care of my car, I will be back fir the next service More

by LexusGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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May 30, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

The man I worked with was very professional. satisfied except the car interior was not cleaned More

by Penne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden, Anthony Baca
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May 25, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 20, 2024

All were very courteous and professional. I like the notifications by text. Comfortable waiting area. More

by dmsainz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala
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May 22, 2024 -

Lexus of Santa Fe responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
May 18, 2024

Service agent was friendly and professional. Work was completed on time and efficiently. Discount was accepted without hassle. More

by jinxandbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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May 22, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 16, 2024

Very knowledgeable and explained all of car options. Felt comfortable and know I can contact them any timeframe More

by beckibass8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega, James Curvin
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May 17, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 16, 2024

Excellent service. My 2011 Lexus looks, smells, and acts almost new. We’ve always had Lexus SF service it. More

by monte0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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May 20, 2024 -

Lexus of Santa Fe responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 16, 2024

They were very acomadating. We were from out of the area so we relied on them to describe the care accurately and they did. They then picked us up at the airport and made the More

by cw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, sales
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May 20, 2024 -

Lexus of Santa Fe responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
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