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Maus Nissan

New Port Richey, FL

4.5
2,827 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,827 reviews

June 02, 2024

Excellent service every time I visit. Employees are always attentive all the time. Best dealer. More

by theprincessbotiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

It was a very easy process. They made it so easy to buy my car More

by cecilharvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Excellent service every time I come! Sal is always helpful and very knowledgeable about my car. More

by Dpennell305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

We purchased a car from Maus Nissan that came with Maus care- receive great treatment and my service person thoroughly explains everything in laymen’s terms which I love. More

by Jbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
June 01, 2024

I was made to feel stupid a couple of times. Also, every time I come there for my free oil change, something else is found to be wrong. Sometimes that's good and sometimes it's annoying. More

by DMTIPTON625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Staff was friendly and knowledgeable. Tiffany, my coordinator, explained what services were due and what would be due in the future. Everyone was very efficient. More

by billandwendyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, coordinator.
June 01, 2024

Everyone at Maus Nissan are always very courteous and helpful. John has worked on my cars for several years and as always upfront and honest with me. Wouldn't go anywhere else. More

by LynnJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Claim no pressure buying experience. I felt very pressured when they couldn’t match my payment requirements. More

by Gstodghill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Maus Nissan responded

we are disappointed that you are so unhappy, and for that, we apologize. We will reach out to see what went wrong, and how we might be able to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 31, 2024

James was great. So expensive though. I take my car elsewhere for many other services because of this. More

by Resq463d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department, we appreciate your trust. James is fantastic - thank you for recognizing him! We would like to have a representative reach out to you about your pricing issue, but we will need a little more contact information to be able to call you. We do make an effort to be competitively priced among the other dealerships in our area, and have one of the lowest priced labor rates in our market. Please contact us directly, and we'll be happy to help. Thanks for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 31, 2024

Only been once so not a lot to base anything on. We’ll see how the next visit goes. More

by Gstodghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department. We value you as a customer and appreciate your feedback. It looks like we missed the mark during this visit, so please let us know if there is anything we can do, and we'll be happy to address your concerns. Have a blessed day. Sincerely, Maus Nissan

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