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Maus Nissan of North Tampa
Tampa, FL
963 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 963 reviews
June 01, 2024
I left the dealership Tuesday 5/28/24 thinking I would be giving a 5 star rating, but by Thursday my car wasn’t driving right. I went in for an oil change and general checkup nothing more. What I didn’t be giving a 5 star rating, but by Thursday my car wasn’t driving right. I went in for an oil change and general checkup nothing more. What I didn’t expect was sluggish starting that had started right after the oil change. In 5/30/24 I had my BF check out my car, he immediately noticed the battery was full of corrossion, that was not brought to my attention when getting the oil change and the inspection. I told him I had just been at the dealership for an oil change and routine inspection, he was furious this issue was not addressed verbally or in writing with me. Instead of telling me about the battery issue that noticeable as soon as the hood went up, they focused of $4k worth of other items they were trying to advise me needed to be addressed. Some of the items on the list I already knew about. One of the items was recently done during a prior service, but showed it needed done. I raised the issue that not only had the work been recently done, it was done there, at the dealership. The Service Advisor checked, saw I was correct and it was removed. Albeit, the oil change was free under a maintenance plan I purchased when I purchased the vehicle. The only reason I went to the Nissan dealer was they could get me in within 2 hours on the same day I called, but I am not sure I will rush back there for the 10% discount they give for the inflated prices overall. How can anyone trust a place that neglects to tell you your battery has significant corrosion on it? So, the 5 star review is reduced to a 1 star. Not a happy woman who trusts people to do a job that affects my safety and my grandchild’s when in my vehicle and on busy streets and highways. Had this matter been raised immediately, I would have just had Maus Nissan on Florida sell and install a new battery. Now, I have to go do it today. Do better, be better!! More
by HERA1064
Verified CustomerEmployees Worked With
I forget…. He was very nice though
Helpful June 01, 2024
Fast friendly service. Lance was very attentive to my needs. Finished on time as promised. Lance was very attentive to my needs. Finished on time as promised. More
by eydamarquez
June 01, 2024
Super nice crew. Was surprised with how fast everything went and how easy the process was. Would have been nice to know the first payment was die day 1 though. Was surprised with how fast everything went and how easy the process was. Would have been nice to know the first payment was die day 1 though. More
by cedriceady
May 31, 2024
Everything was great. Justin was awesome. Everyone was professional. My car was finished faster than I expected. Justin was awesome. Everyone was professional. My car was finished faster than I expected. More
by JSMNHOOKS
Employees Worked With
May 31, 2024
The 3% fee on credit card payments is ridiculous. All businesses incur the same fee and do not pass it along to the their customers. As a business owner myself I would never think to pass it along to All businesses incur the same fee and do not pass it along to the their customers. As a business owner myself I would never think to pass it along to my customers. I will be using different repair shop in the future because of this additional charge. More
by RXMASSO
Employees Worked With
May 31, 2024
Great customer service. . Willing to spend the time to explain what’s going on with the customer. I highly recommend these honest people . Willing to spend the time to explain what’s going on with the customer. I highly recommend these honest people More
by Dolphindw
