McGovern Ford at Drum Hill
Lowell, MA
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Our experience with Rob was amazing. We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He u We had lots of questions, and Rob was patient above and beyond the call of duty in answering them. He encouraged us to look at several vehicles. He understood that we needed time to make the right decision, and never rushed us. He even came in on his day off to complete the sale and instruct us about the various hi-tech feature of the car. When we discovered a minor factory defect, he worked with the service department to remedy the situation. His attention and care was genuine. We were also impressed by Paul, who did everything possible to get us all that we wanted at a fair price. A truly nice man with the patience of a saint. We have purchased many cars over the years, and have never had such a positive experience as we have had -- and expect to continue to have -- at McGovern. More
Everyone at the dealership was very helpful, prompt and responsive to any questions. It was the best experience I’ve ever had purchasing a new car. responsive to any questions. It was the best experience I’ve ever had purchasing a new car. More
Best service and personal, best dealership in the area. Marc. H was great and knowledgeable. Marc. H was great and knowledgeable. More
Great service from the team at McGovern Ford of Lowell. I would recommend them anyday I would recommend them anyday More
Nick was great to work with on finding the right vehicle for my wife and the baby that is soon to come , comforting , proficient & personable . Thanks Nick for my wife and the baby that is soon to come , comforting , proficient & personable . Thanks Nick More
Friendly and efficient. We appreciated Roberts efforts to keep us updated on our future car during production We appreciated Roberts efforts to keep us updated on our future car during production More
Rob is always amazing to work with. He is personable, not salesy, and overall a great car salesman. If you're looking for a great car buying experience, go to Drum Hill Ford and ask for He is personable, not salesy, and overall a great car salesman. If you're looking for a great car buying experience, go to Drum Hill Ford and ask for Robert Keenan! More
First time servicing my F 150. Very good service and turnaround. Friendly and helpful staff Very good service and turnaround. Friendly and helpful staff More
Great experience! Nick was excellent. Love my new car. Easy process.. friendly staff. Over all pleasurable doing business with you all. Nick was excellent. Love my new car. Easy process.. friendly staff. Over all pleasurable doing business with you all. More