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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
279 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 279 reviews

June 01, 2024

The service representative was, COREY was very knowledgeable and helpful for my service. I thank him very much. More

by leroy7795@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillio, Tyrone Price
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Helpful
May 29, 2024

I was met with friendly staff. They provided timely service (my car was ready lots sooner than I expected!) They are good communicators. More

by cejordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
May 29, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Very pleased with my experience buying a car from Mercedes Benz in Augusta. My salesman was Riley. He did everything to help get me started. More

by PamelaWallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
May 28, 2024 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We're thrilled that Riley provided you with a pleasing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 25, 2024

My Service associate, Zach Merritt is the absolute best! Very knowledgeable, kind and calm. Corey is just as much. Thanks for your excellent service guys. As for Tyrone Davis… all I can say is, THANK YOU fo More

by Daddysgirl368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt, Corey, Tyrone Davis
Report | Print
May 29, 2024 -

Mercedes-Benz of Augusta responded

It's great to hear that Zach and Corey provided you with excellent service at the dealership! Zach's knowledge, kindness, and calm demeanor, along with Corey's efforts, made a positive impact on your experience. And it's always good to have a service associate like Tyrone who can handle any situation with patience.

Helpful
May 24, 2024

A very nice way to buy a car. And. Very seamless way to buy a car. More

by Trabuej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Frater
Report | Print
May 27, 2024 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We're thrilled to have delivered a seamless sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

Great service department, they completed service in the time promised and kept me up to date during my visit. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
May 17, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

I had a good experience yesterday. My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets m More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
May 17, 2024 -

Mercedes-Benz of Augusta responded

We are glad to hear that you had a good experience with us, thanks to Sullivan and Brandon's efforts. Providing excellent customer service and taking care of your car are always our top priorities. Thank you for choosing us!

Helpful
May 14, 2024

The worst customer service ever no accountability I wouldn't recommend them to repair my child power wheel they did more damage than when I brought the car in More

by toya1dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
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May 14, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your feedback about this inconvenience you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Samuel Pakarati, General Manager spakarati@Group1Auto.com

Helpful
May 14, 2024

A dealer I can trust. The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer More

by agsharpton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone, Lakelynn Pfluke, Sullivan
Report | Print
May 17, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 12, 2024

Without an appointment, my Service Advisor was more than willing to help with my vehicle. He kept me informed of the progress and did everything that he said he would to include a car wash! More

by trcollins1129.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
May 16, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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