Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is by far the best dealership. They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reas They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reason I keep buying cars at this dealership. More
Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More
Great dealership-very customer focused and honest-like Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively t Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively through this dealership More
Great service at Herb Chambers but holy moly! ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly More
I recently had the pleasure of purchasing a vehicle with the assistance of Tabish Iqbal , and the experience was exceptional from start to finish. Tabish's professionalism, knowledge, and dedication to cust the assistance of Tabish Iqbal , and the experience was exceptional from start to finish. Tabish's professionalism, knowledge, and dedication to customer satisfaction truly set him apart. From our first interaction, Tabish was attentive and eager to understand my needs and preferences. He took the time to thoroughly explain all the available options, highlighting the features and benefits of each vehicle. His expertise was evident, and he was able to answer all my questions with ease and clarity. What impressed me most was Tabish's genuine care for his customers. He was not pushy or aggressive, but rather focused on ensuring that I found the perfect car for my lifestyle and budget. His honesty and integrity were refreshing, making the entire process smooth and stress-free. Tabish also went above and beyond in handling all the paperwork and logistics. He was organized and efficient, ensuring that every detail was taken care of promptly. His excellent communication kept me informed at every step, and he was always available to address any concerns I had. The level of customer service I received from Tabish was outstanding. He made me feel valued and respected, and his commitment to excellence was evident in every aspect of the transaction. Thanks to Tabish, I am now the proud owner of a car that exceeds my expectations. I highly recommend Tabish to anyone in the market for a new vehicle. His exceptional service, knowledge, and genuine dedication to his customers make him an asset to any dealership. Thank you, Tabish, for a truly remarkable car-buying experience! More
Rob was extremely professional and knowledgeable. . He helped me through all decisions and I love my new catr. . He helped me through all decisions and I love my new catr. More
All the best around very informative helpful and a good snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well More
I had my car dropped off for service first time. The staff are very professional, polite and good communications. Service manger Patrick is great. The staff are very professional, polite and good communications. Service manger Patrick is great. More
Richie has been very knowledgeable, prompt with always getting back to us regarding our purchase. getting back to us regarding our purchase. More