Mercedes-Benz of Orange County powered by Benzel-Busch

Salesman Victor was very accommodating. He allowed me to test drive three different models. He and the staff allowed me to pick out the vehicle I wanted and gave me a price below sticker p He allowed me to test drive three different models. He and the staff allowed me to pick out the vehicle I wanted and gave me a price below sticker price. A similar GLE 350 4matic was almost 10,000$ more in the MB dealer near my, wappingers falls, NY. Your staff stayed late and allowed me to drive off in my dream vehicle the same day. FYI I left the dealership in my new car at about 8p on a Friday night. Excellent staff and service. More

No stress involved. It was the most comfortable and seemless experience I've ever been at a car dealer. Everyone was so kind and helpful. Specially Victor was very kn It was the most comfortable and seemless experience I've ever been at a car dealer. Everyone was so kind and helpful. Specially Victor was very knowledgeable, took time to explain every details about the car. I was able to get the best price too. This is a dealer I would recommend to everyone. More

Service center was clean and efficient. The waiting area and bathroom were clean and pleasant. The waiting area and bathroom were clean and pleasant. More

Scott and everyone at the Mercedes Benz dealer was responsive and did an excellent job and on time. responsive and did an excellent job and on time. More

Great experience. Kept informed the entire time. Emari was very professional and kept me informed the entire time. Kept informed the entire time. Emari was very professional and kept me informed the entire time. More

Bought a class B camper sprinter from another state and Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made Mercedes-Benz of orange county has had my back with repairs also kept me in the loop about progress being made More

Scott B has a rare blend of great competence and tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his excepti tremendous courtesy. Recommend he receive recognition for his outstanding service over many years! He should train other people to follow his exceptional attitude and follow through. More

Unprofessional , unfair and careless. They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are c They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are careless unprofessional and an embarrassment to the Mercedes brand More

Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More

The service is great what ever you need they are all helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts More