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NYE Toyota

Oneida, NY

4.8
312 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 312 reviews

June 01, 2024

Very prompt and professional service. Highly recommend their Toyota service department. Explained everything to be done, and reviewed what was done. More

by stornatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Always get the best guest service from CJ. He is knowledgeable, professional and always willing to go the extra mile for a customer. More

by MKCLASEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J. Bauer
June 01, 2024

Service team is excellent. Charles. I usually deal with Charles and he is very friendly and helpful More

by BARBWAREHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles--in service. Excellent
June 01, 2024

I always have a great experience when I have service done at Nye. I will be back. More

by rickpregent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Sardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I was very pleased that the service dept. was able to check out my 2010 Prius so quickly after we had it towed in from Rome on Tues. Lisa, service dept. was understanding of our situation. H More

by CRZESZOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Service Dept. Head
May 30, 2024

All work done was outstanding. Service personnel know what they are doing, especially cj bauer. More

by nrosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cj bauer
May 30, 2024

The NYE Service team was helpful and kept me informed during the process while my vehicle was there More

by CORIGLSP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 29, 2024

Ever I worked with was excellent! From Geo, Sabina, Dan, Nick, Sam. I’ll be back! More

by joesomers8488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 28, 2024

I had brought my car in for an oil change and inspection. I did have a light over the rear license that was out - but I guess it was a bit of sticker shock to have this transaction amount to $300 + dollars. More

by LINDAZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
May 29, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2024

The dealership is under new ownership. We have been with NYE TOYOTA for 20 yrs. In that time we gave 1 poor review. At our past visit the survey was very disappointing. You can contact the More

by BRIJACKMOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
1
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