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ODaniel Ford
New Haven, IN
2,381 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,381 reviews
May 31, 2024
Mike was very pleasant, and made me feel comfortable throughout the whole experience. Definitely would recommend him to my friends and family. throughout the whole experience. Definitely would recommend him to my friends and family. More
by Satisfied247
Employees Worked With
Helpful May 30, 2024
Mike does a great job for my family and have been buying my vehicles for 25+ years from them. my vehicles for 25+ years from them. More
by Doug
Employees Worked With
May 30, 2024
Mike was knowledgeable and did not make me feel like he was trying to sell me. was trying to sell me. More
by Laurensmith
Employees Worked With
May 30, 2024
I was worried as a female shopping for a car by myself. When I saw Jennifer come out to be my sales person, She instantly made me feel comfortable and made the whole process a breeze. After I purchased th When I saw Jennifer come out to be my sales person, She instantly made me feel comfortable and made the whole process a breeze. After I purchased the car, she Went over all the features and made sure I know how to run everything. She even helped set up the Ford app. I highly recommend Jennifer Hull to anyone who is car shopping, Believe me, she will make the process super easy!! Thanks Jennifer!! More
by Aszolman
May 29, 2024
We loved how he was not pushy, absolutely loved how he listened to what we wanted and presented it to us. Did not try pushing us into something else we were not fully interested in! We were determined a listened to what we wanted and presented it to us. Did not try pushing us into something else we were not fully interested in! We were determined already on what we wanted. It was genuinely nice just having a conversation with him! More
by jmharmeyer17
May 22, 2024
Kenny was very helpful and personable. He gave me great advice while buying my first car through a dealership. Very happy with my car!! He gave me great advice while buying my first car through a dealership. Very happy with my car!! More
by Christa
Employees Worked With
May 20, 2024
Jen was super helpful and answered all my questions! She went above and beyond to make sure we had everything we needed/wanted! She made the process quick, easy and efficient! She went above and beyond to make sure we had everything we needed/wanted! She made the process quick, easy and efficient! More
by Jamie
Employees Worked With
May 18, 2024
Jennifer was great and super helpful! Answered all of my questions and helped me get a payment i was comfortable with! Answered all of my questions and helped me get a payment i was comfortable with! More
by shasta7376
May 16, 2024
I appreciate the friendly, laid back atmosphere. The staff was helpful (but not pushy) and efficient. The staff was helpful (but not pushy) and efficient. More
by Ron
May 16, 2024
Jennifer was great. Kept me informed throughout the entire process. Would recommend her to others. Kept me informed throughout the entire process. Would recommend her to others. More
by MB
Employees Worked With
