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Parsons Ford Lincoln

Martinsburg, WV

3.1
21 Reviews
Ford and Lincoln Franchise Locally owned and Locally Operated since 1967
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1400 Shepherdstown Rd.

Martinsburg, WV

25404

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Showing 21 reviews

April 23, 2024

Had a great experience with this dealership overall. Ken,Mark and Ryan all were friendly and followed through on their promises. We got a very fair deal on a 2024 F-150 Raptor. They did not try and More

by Pshy64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lyda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Byrd
February 01, 2024

We had a great experience. The sales manager, Mark treated us like family. My son and I traveled all the way from Florida to purchase a vehicle from Kent Parson’s. I am very More

by Rrpinero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lyda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

I took my car in for an oil change, inspection, and a warranty airbag recall. When I picked up my vehicle the first time the linkage for the shifter had not been reattached properly. Luckily, I discove More

by FordCustomer2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't want to single anyone out because I don't know who did the work
July 29, 2023

7/24/23 I emailed to get information on a Jeep for sale. Filled out credit application through their dealership on 7/26. Sent all my information that they needed and on my trade. I’m a single mom so I can’t More

by xureverythinqx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Lyda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Shamblin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Wilt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Huffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Greer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Simpson, Rodd Ramey
May 22, 2023

You want reviews and feedback on Kent Parsons Ford Service Dept, here's a good one from personal experience. Backstory - '05 Mustang, first year of the retro stangs, got it when it first came out a More

by Jonathan M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M Easterday, Serv Adv.
March 10, 2023

Mark and Parsons Ford were great to work with! He was able to help with my trade, find a great interest rate, and the truck I’ve been looking for. I would highly recommend anyone in the market to More

by F150Tremor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lyda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

We have purchased over 30 cars and trucks in our life from many dealerships in a few different states. By far the 5 trucks and suvs we got from Kent Parsons Ford are the best experiences of all! Thank y More

by GolfUsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Shamblin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Simpson
December 01, 2022

Kent Parsons Ford 1440 Shepherdstown rd Martinsburg WV 25404 I recently bought a newer Ford F-150 from Kent Parsons Ford. They lied and said the truck had a new inspection sticker on it, it was actually More

by Jpiercewv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Byrd
June 24, 2022

I have purchased 2 vehicles from Kent Parsons in the last 9 months. And 1 in 2007, when the Econo;ines were still available. I am very pleased with the Sales team, Finance team and the Service team. I bought More

by Pops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, (sales), Adeira, (service), Gary, (service), Gary H. (sales), Dusty (service) Mark, (sales manager)
December 26, 2020

They didn't have the car I wanted, but promised me they'd find one. And they did. The Service Dept. isn't my favorite. Hope they're better now. More

by GSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wilt
1