Priority Honda Chesapeake

Chelsea was very informative of the vehicles I was looking at and helped me every step of the way she was great. looking at and helped me every step of the way she was great. More

Deon was super professional and very easy to work with. Thank you for a super smooth and easy purchase!! Thank you for a super smooth and easy purchase!! More

Chris was great to work with and offered great options between leasing and purchasing a new minivan for my family. He was understanding of our financing concerns and flexible throughout the process. Ove between leasing and purchasing a new minivan for my family. He was understanding of our financing concerns and flexible throughout the process. Overall, great experience at Priority Honda. More

Chris was very personable, helpful, and easy-going. His approachability and no-pressure conversation is what kept me working with him and ultimately led to me purchasing from Priority vice going elsew His approachability and no-pressure conversation is what kept me working with him and ultimately led to me purchasing from Priority vice going elsewhere to a van that I was also interested in. More

Great experience with Deon he was informative and upfront. Never thought I would be anything but a Chevy girl now I have a beautiful CR-V upfront. Never thought I would be anything but a Chevy girl now I have a beautiful CR-V More

Excellent interaction and experience with clear communication and explanation of all aspects of the process! Made a great difference in my first ever new vehicle purchase for which I'm truly gratef communication and explanation of all aspects of the process! Made a great difference in my first ever new vehicle purchase for which I'm truly grateful! More

Don't even bother reading this review, just go ahead and read the "response from owner" that will show up below trying to either divert blame every step of the way or say something like " We apologize f read the "response from owner" that will show up below trying to either divert blame every step of the way or say something like " We apologize for your poor experience with our dealership, Chuck. We never want our customers to feel this way. Please reach out to priorityrep@priorityauto.com with further concerns regarding your experience - thank you." Meanwhile, I purchased a vehicle on Veteran's day of 2023 It is almost Valentine's Day of 2024... I STILL do not have my license plates (3 sets of expired paper tags) My bank is STILL not listed as the primary leinholder And multiple aspects of my life are being effected More

The SERVICE CENTER of Honda Priority Chesapeake VA was dishonest, scamming the elderly. In early November 2023, my husband took his 3,000 miles 2020 Honda Accord Sport (yes, only 3,000 miles) for a FREE dishonest, scamming the elderly. In early November 2023, my husband took his 3,000 miles 2020 Honda Accord Sport (yes, only 3,000 miles) for a FREE INSPECTION as offered by Priority. This dealer has an ART to trick a 76 years old man to believe that "Both front & back brakes were WORN OUT on a 3,000 miles car !!!". Their technique of TRICKING ELDERLY was skillful: First, they told my husband that the pad & rotor of FRONT brake were bad "barely made the inspection", he was told the price was $430. Of course, when the word INSPECTION mentioned, my husband freaked out and gave them permission to fix it. Then 45 minutes later, service rep came back with another bad news: "pad & rotor of the BACK brake need changed as well". Please note that this time, she did not mention INSPECTION, so my husband said NO. Then the car got done, with the price tag of $900 ???, she said that "BOTH BRAKES (pads and rotors each) were replaced". My husband said "I did not authorize on the back brake!!!". At the end, they charged for the front brake $430, which was authorized. There are two issues here: 1. Both brakes, pads & rotors were worn out on a 3,000 mile of the car? There was no recall of brake on 2020 Honda Accord Sport? 2. After filing a complaint with Attorney General of VA, we were informed by Chesapeake Honda "as of June 12, 2023, Priority neither owned or operated the subject dealership..." If they think this will get them off the hook, they are mistaken: We WILL pursue further this matter further to stop Priority Honda Chesapeake abusing the elderly, scamming clients like this. The war is NOT over with us yet. More