Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russell & Smith Honda
Houston, TX
2,524 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,524 reviews
Helpful May 31, 2024
My advisor Thomas Nguyen was very helpful and courteous. He addressed all my concerns and issues with the techs and the whole process was very smooth compared to the prior visits He addressed all my concerns and issues with the techs and the whole process was very smooth compared to the prior visits More
by jobinxavier
Employees Worked With
Thomas Nguyen
May 31, 2024
The service was great! The staff is very nice and helpful. I liked that they explained the service needed and provided. The staff is very nice and helpful. I liked that they explained the service needed and provided. More
by Graciela rodriguez
Employees Worked With
Ryne smith
May 30, 2024
My experience was excellent from beginning to end. I made my appointment online very quickly. I was seen as soon as I arrived, even though I was 15 minutes early. My advisor Zach was personable and kn I made my appointment online very quickly. I was seen as soon as I arrived, even though I was 15 minutes early. My advisor Zach was personable and knowledgeable. He explained everything about my problem in an easy to understand manner. More
by Lokimom
Employees Worked With
Zach Silva
May 30, 2024
The sales transaction went smoothly and efficiently. I appreciated the orientation to the new technical features of the car. I appreciated the orientation to the new technical features of the car. More
by kingwooddriver
Employees Worked With
May 27, 2024
Great, fast service! Took my car in for factory recall, they had the part and were done in 90 min. 10/10 recommend! Took my car in for factory recall, they had the part and were done in 90 min. 10/10 recommend! More
by 06redbuds.jostle
May 24, 2024
Buying a new car at Russell and Smith was very easy with minimal haggling. Salesman was pleasant and knowledgeable. Would recommend. minimal haggling. Salesman was pleasant and knowledgeable. Would recommend. More
by Risen1
Employees Worked With
May 24, 2024
Mr Gerardo Cabral took care of my vehicle in a professional matter. He explain to me the cause and repair the issue. My Honda CRV is driving like NEW again thanks to Mr Gerardo and Mr Bobby the professional matter. He explain to me the cause and repair the issue. My Honda CRV is driving like NEW again thanks to Mr Gerardo and Mr Bobby the lead technician. Mr Bobby also took his time to come out to the floor and let me know what is going on. The service is top-notch today! More
by Honda CRV
Employees Worked With
Gerardo Cabral and Bobby
